Senior DevOps Engineer

Company And Culture

Created in 2002 by Marc Eckō, Complex is a leading global youth entertainment network showcasing the evolution of major pop culture categories, including streetwear and style, music, sneakers, and sports. Complex is a juggernaut in the content and culture space, delivering unprecedented global reach.

Complex is the world’s definitive cultural commerce, content, and experiential platform. We have created an all-new operating system built for the next generation, seamlessly integrating discovery, inspiration, community, and shopping. The company represents an expansion of the original vision with a deep understanding of convergence culture and its impact on contemporary society.

Whether through video, long-form editorial, or social content, Complex tells stories that engage dynamic conversation with our communities. Our internet-breaking cover stories document the heroes of culture and take them to the next level through product collaboration and shoppability.

Complex has become experts in creating immersive environments at our IRL experiences and cultural events. ComplexCon is our flagship festival bringing together the world’s most influential brands and artists for an unforgettable weekend of style, sneakers, art, design, food, music, inspiration and more. 

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Join us to help redefine the way people shop, while building a global marketplace that moves at the speed of culture. Complex is committed to building a high performing team that is passionate about what they do and the communities we serve.

Everyone at Complex truly believes in the company and its mission; it’s a requirement for working here. There is synergy within the teams that make Complex what it is, a well-oiled machine. Employees are at the forefront of the company's success because every one of us is given the opportunity to provide suggestions, feedback, and direction.

About the Role

We're seeking a Senior DevOps Engineer to join our team who will be responsible for service delivery, reliability, and scalability. This is a hands-on technical role focused on infrastructure-as-code implementation, automation, and ensuring system reliability. You'll work in a fast-paced environment, participating in on-call rotations while having the opportunity to mentor junior engineers and shape our technical infrastructure.

What You Will Do

• Design and maintain cloud infrastructure using Terraform, AWS Cloud
• Formation, and Helm Charts while implementing security best practices including SAST and DAST
• Develop and optimize CI/CD pipelines to enhance application security and streamline release processes
• Build and maintain comprehensive monitoring and observability systems using tools like Grafana and DataDog to ensure high system availability
• Lead infrastructure automation and configuration management initiatives while collaborating with Product Management on technical requirements and scalability
• Architect and maintain production environments, focusing on microservices architecture and container orchestration
• Provide technical mentorship and guidance to junior team members while participating in cross-functional initiatives
• Participate in on-call rotations to maintain system reliability
• Work on system architecture, design, and infrastructure automation through IaC

Who You Are (Required):

• A seasoned professional with 5+ years of experience in SRE, DevOps, or equivalent engineering roles
• An expert in cloud platforms (AWS, GCP, Azure) with deep knowledge of Infrastructure-as-Code tools (Terraform, Helm, AWS CloudFormation)
• Strong experience with Kubernetes and container orchestration
• Deep knowledge of microservices architecture and Linux systems
• A skilled programmer comfortable with Python, Go, or Bash, particularly in implementing automation and tooling
• A strong communicator who can work effectively in ambiguous environments and collaborate across teams
• Someone who maintains a strong focus on security and stability

Who You Are (Preferred):

• Experience building complex systems supporting 100,000+ users
• Prior experience with e-commerce systems and Shopify
• Background in team leadership or mentorship
• Experience with all stages of SDLC
• Experience working in fast-paced startup environments

What We Offer

• Best in class health, dental, and vision insurance
• Healthcare FSA 
• Dependent Care FSA 
• Commuter Benefits FSA 
• Short-term/long-term disability and life insurance
• Paid Parental leave
• 401k with 4% match
• Pet Insurance
• Legal and Identity Theft Plans
• Vacation time and sick days

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.