Unifocus is an integrated workforce management software platform offering intelligent automation for daily work orders management, housekeeping activities, facility maintenance, survey solutions, scheduling & labour management, and time & attendance built for the hospitality market and other dynamic scheduling environment.
We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains we work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. We are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.
Visit https://www.unifocus.com for more details.
About the job
We’re looking for a Senior DevOps (IaC) Engineer with 5+ years of experience in managing AWS, Azure, and Microsoft AD integrations. Expertise in Linux, EKS/Docker, and GitOps/CICD workflows is essential.
If you’re passionate about building a modern DevOps-focused culture using cutting-edge, yet proven and stable techniques and technologies like GitOps and CI/CD in a cloud environment, we invite you to join our dynamic team of professionals. Help us bring this vision to life and make a lasting impact on our organization.
What will you do?
- Senior DevOps Engineer working with DevOps team in automation, Infrastructure as Code in AWS cloud environments. Primarily EKS with EC2 deployments with other supporting infrastructure.
- Assist in migrations from on-prem VMWare to AWS EKS / EC2 services.
- Implementation of DevOps tools and methodology, supporting the automation deployments of infrastructure, services and software more quickly and efficiently.
- Planning and implementation of security, backup and disaster recovery procedures.
- Confirm compliance with defined internal service availability SLAs. Assists in failure analysis and proposing improvements to prevent or identify recurring issues.
- Partner and/or consult with in-house engineers and developers to promote creative solutions and improve operations.
- Keep internal networks operational (Load balancers, DNS, Domain Names, SSL Certificates, Client Operating stack, Active Directory, Linux / Windows Servers).
- Work collaboratively with operations and engineering on new system designs, process improvement, and resolution of complex technical problems.
- Perform backup, file replication, and script management for servers.
- Recommend upgrades, patches, and new applications & equipment.
- Own problem resolution, facilitate discussions, and provide status updates during critical situation outages.
- Troubleshooting and resolution of Data Center infrastructure problems.
- Participate in problem management and root cause analysis.
- CI/CD Pipeline and Configuration Management Activities (Git, Salt, Jenkins, Rundeck, etc.)
We are looking for:
- Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent practical experience).
- Minimum 5 years of experience in DevOps Engineering with sound knowledge in IaC (Infrastructure as Code) and managing AWS, Azure, and Microsoft AD integrations.
- Proficient in EKS/Docker Administration & Orchestration
- Expert in Linux & Windows Administration (AD, Azure-AD, PowerShell scripting/automation)
- Proficiency in IaC/Scripting (Pulumi, TypeScript, Ansible, Git, Salt, Jenkins, Rundeck, Bash, PowerShell)
- Hands-on experience with Networking Concepts (WAF, ALB/NLB, routing, firewalling, proxying)
- Well versed with AWS Infrastructure (Multi-account, VPC management, cost management)
- Hands-on experience with Monitoring Tools (Prometheus, Grafana, Nagios, Zabbix)
- Familiar with OWASP Top 10
- Strong verbal and written communication skills
Additional Skills:
- Coding - TypeScript experience
- Designing, deploying EKS / EC2 maintenance plans
- Microsoft 365/Teams Administration.
- Security vulnerability scanning tools (Nessus, Rapid7, etc.)
- Configuring and administering open source products (email servers, logserver solutions, web portal systems, etc.)
- Presentation skills.
The Unifocus experience:
Our Culture Statement: Thriving Together, Achieving Greatness
To support our culture mission, we have four core culture values of Unite, Inspire, Empower, and Excel. Each value representing a set of key traits that define how we live and breathe our culture every day.
We UNITE globally, combining our diverse talents, perspectives, and expertise. With professionalism and a touch of fun, we inspire and empower each other to excel. Together, we deliver exceptional value, challenge norms, and leave a lasting impact within the hospitality industry.
In addition to a competitive salary, we offer:
- Health insurance
- Paid time off
- A hybrid environment that promotes a healthy work-life balance
- Parental leave
- Professional development assistance
- Referral program
Top Skills
What We Do
UniFocus is the only complete workforce management platform designed to fundamentally shift the way service industries manage labor. The powerful platform helps managers plan with intelligent Labor Management tools that automatically produce accurate forecasts, optimized schedules based on business demand, employee availability, service standards and work rules. Staff is easily aligned with a world-class Time and Attendance module that communicates schedules and facilitates swaps with tools like Shift Genius that live within an intuitive mobile app. Once scheduled, frontline employees operate with ease from the industry-leading Knowcross Task Management suite that streamlines guest services, housekeeping, maintenance, inspections and glitches.
With traditional workplace silos removed, managers benefit from a complete view of analytics and a personalized virtual assistant, Odin, that highlights opportunities to improve productivity and cost controls while keeping an eye on guest satisfaction and employee engagement. UniFocus is arming managers with best-in-class decision making technology in the hospitality, restaurant, retail, and healthcare industries.
[email protected]
972.512.5000
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