Senior Data Analyst

Our Journey

ShopBack was born one night in 2014 when co-founders Henry and Joel were toying around (with entrepreneurial ideas) in Henry's car, sparking the concept of earning Cashback while shopping online. The ShopBack Group has now grown to become the leading shopping, rewards, and payments platform in Asia-Pacific, with 45 million shoppers across 12 markets and more than half a million transactions powered for 20,000 partners daily. Fresh off its debut in the European market, ShopBack is seeking thrill-seekers to join the journey of building The World's Most Rewarding Way to Shop. Get ready for the ride of a lifetime: a blend of startup spirit woven into a solid business foundation.

Who we're looking for

At ShopBack, we handle a lot of data that can tell us about the way shoppers make buying decisions and the data team is responsible for collecting, processing and organizing these large amounts of data. We then analyze these complex datasets to draw out practical findings and data solutions that different stakeholders can utilise to enhance the ShopBack experience.

As a Data Analyst, you will see a direct link between your work, company growth, and user satisfaction. You will partner with different stakeholders to build scalable end-to-end solutions that provide metrics and critical business insights, and help steer our teams towards making informed data-driven decisions. Your work has a direct impact on millions of shoppers in the 12 markets ShopBack operates in and is pivotal in driving the direction and future success of ShopBack.

Your Adventure Ahead

• Develop a deep understanding of the business/product direction and build strong partnerships with key internal stakeholders
• Strong ownership of the end to end analytics cycle; identify and quantify issues and opportunities to guide decision making, create suitable success metrics to measure the impact of actions, and create appropriate monitoring to enable rapid feedback and iteration
• Build scalable data solutions, identify areas for improvement in current processes and implement frameworks to enable scale
• Champion of good data practices - analytics as code, documentation and knowledge sharing. Provide mentorship to junior members of the team
• Build a strong understanding of ShopBack’s data ecosystems within the internal teams and promote a self-service analytics culture

Requirements

• Minimum 5 years hands-on experience in an analytics / data science function, with experience in end-to-end services, which includes data gathering, analysis and scalable deliverables, preferably in a fast-moving environment with large, complex and high velocity data.
• Strong foundation in using SQL to clean data, automate workflow and analyse data
• Proven track record of using data to influence business outcomes and processes
• Excellent communication skills to convey built data solutions to stakeholders
• Analytical mind and strong business acumen to discover patterns and trends and to create recommendations based on findings

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.

Flow Day Thursday (1-day a week, optional to work from home or office)