Senior D365 Project Manager

Company Description

Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Workplace Services and Cyber Security & Networking.

Values: Open, Trusted and Bold

Trusted Partners:

• Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
• HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
• Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
• Fortinet: Elite VIP Program – one of only 2 in the UK
• AWS: Advanced Solution & Managed Service Provider Program

Job Description

Are you ready to drive digital transformation in an exciting and innovative environment?

Business Applications is dedicated to helping organisations revolutionise their services through digital channels, resulting in cost savings, streamlined processes, and enhanced customer engagement. As a five-time Microsoft Inner Circle member for Business Applications, we're committed to guiding government, non-profit, and industry entities on their digital transformation journey using Microsoft technologies.

With expertise across four practices, Financial Services, Retail and Manufacturing, Public Sector, and Professional Services, Telefonica Tech is at the forefront of driving impactful change.

Position Highlights:

• Role: Senior D365 Project Manager – Public Sector 
• Locations: Offices include Glasgow, Aberdeen, Manchester, and London.
• Work Arrangement: Hybrid and office working, ensuring flexibility.
• Annual Leave: Enjoy 34 days of annual leave, with options to buy and sell more.
• Learning & Development: Invest in your growth with guaranteed learning and development opportunities.
• Health & Wellbeing: Benefit from private medical coverage, permanent health insurance, and more.
• Financial Security: Secure your future with life insurance and critical illness cover.
• Financial Benefits: 6.5% contributory pension.
• Innovative Culture: Thrive in a relaxed yet high-achieving work environment.

Your Role

As a Senior D365 Project Manager in our Public Sector Practice, you'll be at the forefront of our Business Applications pillar, leveraging your deep knowledge and expertise in delivering high-profile public sector and not for profit D365 and power platform projects.

Your responsibilities will include:

• Manage the relationship with the customer and all stakeholders
• Supporting customers as they develop their their Agile delivery capability
• Deliver assigned projects in line with established KPIs
• Quality of delivery is aligned to customer expectations and satisfying objectives defined at the outset of the project e.g. performance/functionality
• Understand and articulate the scope of each project to which you are assigned
• Manage changes in project scope, schedule, and costs
• Coordinate internal resources and third parties/vendors for successful execution of projects;
• Proactively manage resources to ensure the required skills are aligned to the demands of the project
• Develop a detailed project plan to track progress using established tools and processes e.g., DevOps
• Time estimating – ensure the estimated date of completion is accurate
• Cost estimating – ensure the estimated cost to complete is accurate
• Management of project budgets
• Managing Risks and Issues (RAID logs per project)
• Monitoring progress and reporting on it via agreed channels and to established timelines
• Escalating to management where the success of the project is at risk
• Participate in pre-sales engagements to develop high-quality sales proposals
• Proactively deliver solutions to problems, as opposed to simply highlighting them.

Qualifications

You will have excellent analytical, problem solving and communication skills as well as the ability to work both autonomously and as part of a team, delivering a wide range of services to our customers.

Desired Skills and Experience:

• Seasoned experience in a similar role, working on delivery of D365 Projects preferably within Public Sector environments. 
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Strong working knowledge of PMP / PRINCE II - certification desirable
• Experience delivering projects with Agile Methodologies
• Desirable skill - SC Clearance 

Additional Information

At Telefonica Tech, we believe, inclusion is the bridge for everyone to be their authentic self. We respect and celebrate our differences as diversity is what makes us unique and sparks our innovation. Be you with us and feel you belong. 

We encourage applications from a wide range of individuals, irrespective of: age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or beliefs and sexual orientation.

We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.