Senior Customer Success Manager

Posted Yesterday
Be an Early Applicant
Amsterdam
Senior level
eCommerce • Marketing Tech
The Role
As a Senior Customer Success Manager, you'll own client relationships, acquire new customers, and ensure retention. You'll engage with clients to understand their needs, visit them regularly, and collaborate with API partners for integration solutions.
Summary Generated by Built In

Marktplaats in The Netherlands, and 2dehands and 2ememain in Belgium, are part of Adevinta: a global online classifieds specialist. The three brands are hosted on a multi-tenant platform, operated from our Amsterdam location, and are the top players in the classifieds space throughout the Benelux region. 

We offer consumers the opportunity to trade their unwanted products and contribute to a greener, circular economy. We offer businesses - of all sizes, from the smallest hobbyist to the biggest brands in Benelux - a platform to showcase their goods and services online to over 11 million monthly unique users.

What you’ll do ​& Who you are

What you’ll do ​

Key responsibilities

  • Take full ownership of client relationships, serving as a strategic partner to ensure long-term customer success.

  • Acquire new customers and expand existing accounts with the focus on retention and growth

  • Visit clients regularly to strengthen relationships, understand their needs, and provide tailored solutions

  • Collaborate with API partners to implement seamless integrations and solutions for clients.

Who you are

Minimum qualifications/requirements:

  • 5+ years of experience in account management, preferably within the automotive sector 

  • Ability to communicate fluently in Dutch and English

  • A valid driver’s license and willingness to travel to visit clients

  • Established network within the automotive industry, especially in garage formulas

  • You are a current resident of the Netherlands and you are legally able to work here.

Preferred Qualifications

  • Deep understanding of the automotive market in the Netherlands

  • Strong commercial, communication, strategic, and analytical skills

  • Experience with CRM systems, preferably Salesforce, and proficiency in pipeline and account management tools

  • Results-driven mindset with a focus on achieving ambitious targets

Benefits

Life at Adevinta comes with its perks! Our Adevintans enjoy the following benefits:

  • A 24/7 Employee Assistance Program for you and your family, because we care ❤️

  • Win together, lose together is one of our key behaviours. At Adevinta you will find a collaborative environment with an opportunity to explore your potential and grow 🌱

On top of these, we also provide a range of locally relevant benefits. Wanna know more? Apply and ask our recruiters! ✨

Adevinta is an equal opportunity employer and we value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
If you feel like you don’t meet all of the requirements for this role but are interested, please consider applying anyway. Research suggests that women and individuals from underrepresented groups may self-select out of opportunities if they don’t meet 100% of the job requirements. We strongly encourage people from historically excluded groups to apply and look forward to speaking with you.

Top Skills

Salesforce
The Company
Barcelona, Catalonia
5,443 Employees
On-site Workplace

What We Do

Adevinta is a leading online classifieds group and champion for sustainable commerce with a focus on Europe.

Our portfolio of 25+ digital marketplaces spans consumer goods, mobility, real estate, holiday rentals and jobs. Every month, our industry-leading technology enables more than 120 million people and over a million businesses across Europe to connect and trade. Loved local brands include leboncoin in France; mobile.de and Kleinanzeigen in Germany; Fotocasa and InfoJobs in Spain, Subito in Italy; Marktplaats in the Netherlands and the Canadian marketplace Kijiji.

Our international team of diverse individuals are united in their purpose to make a positive impact on the environment, the economy and society every single day.

Adevinta. Changing Commerce Together

Similar Jobs

Amsterdam, NLD
5443 Employees

Workiva Logo Workiva

Customer Success Manager - German Speaker

Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
Remote
3 Locations
2800 Employees
Amsterdam, NLD
427 Employees

Adevinta Logo Adevinta

Customer Success Manager Region

eCommerce • Marketing Tech
Amsterdam, NLD
5443 Employees

Similar Companies Hiring

JuiceMedia.AI Thumbnail
Marketing Tech • Machine Learning • Digital Media • Big Data Analytics • Analytics • Agency • AdTech
Marina Del Rey, CA
68 Employees
Effectv Thumbnail
Marketing Tech • Digital Media • AdTech
New York, NY
2157 Employees
Hedra Thumbnail
Software • News + Entertainment • Marketing Tech • Generative AI • Enterprise Web • Digital Media • Consumer Web
San Francisco, CA
14 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account