Senior Account Manager

Posted 9 Hours Ago
Be an Early Applicant
Copenhagen, Capital
Senior level
AdTech • Digital Media • Marketing Tech
The Role
As a Senior Customer Success Manager at Incubeta, you will be responsible for delivering strategic excellence across key accounts on online marketplaces and driving sales to new customer leads in the Nordic region. Responsibilities include advising customers on impactful strategies, identifying sales opportunities, running meetings, evaluating consultancy projects, and collaborating with internal and international teams.
Summary Generated by Built In

Senior Account Manager

We are looking for an experienced, talented and highly motivated Sr. Account Manager to our Nordic marketplace team with the opportunity to advance into a team leadership role.

As Sr. Account Manager at Incubeta, you will be responsible for delivering strategic excellence across our key accounts on online marketplaces such as Amazon as well as driving sales to new customer leads in the Nordic region. You will be responsible for understanding our customers’ business objectives, the digital marketplace, our agency services and building client relationships in delivering exceptional marketing solutions that exceed expectations. The successful candidate will be able to demonstrate how to build and nurture strong relationships with our customers, ensuring their satisfaction and fostering a more integrated customer/agency partnership.

Our Sales and Account team is a newly defined and fast-growing team and though we have a detailed vision and plan, we are looking for an opinionated and knowledgeable candidate who wants to influence how we deliver excellence and has the ambitions to grow into a director role for our Sales and Account team. 


Place within the organization

Reports to Managing Director 


Responsibilities

  • Advise our existing and prospective customers in delivering the most impactful and efficient strategies and help them analyze the data, trends and performance 
  • Identify sales/upselling opportunities as well as business challenges and adding strategic experience to our customers in order for them to grow their business
  • Actively run sales, customer and team meetings
  • Monitor and evaluate the quality and progress of ongoing consultancy projects such as migrations, new customer setups 
  • Setting the scene for our Sales and Account team to prepare and present strategic proposals towards customers including timelines and costs of investments
  • Cross-functional collaboration with other internal teams and international teams to deliver cohesive and effective client solutions


The talent we are looking for

  • At least 5 years’ experience in a digital marketing environment, ideally within an agency setting and with proven experience working in a client-facing role. Amazon knowledge is considered advantageous but not mandatory
  • University Degree in Economics, Business Administration, Ecommerce or Marketing
  • Strong in strategic analysis and profound advisory and communication skills with the ability to translate customer needs to deliver high level of satisfaction
  • Leadership abilities
  • Results-oriented mindset, constantly striving to achieve and exceed customer’s goals
  • Sales talent with an exceptional drive to continuously increase our own sales revenue
  • Highly motivated, enthusiastic, goal-oriented and team-player
  • Fluent in Danish and English

What we can offer 

  • Working from our Copenhagen office in Parken (Østerbro)
  • Freedom to be authentic
  • Ownership of your projects
  • Making a positive, lasting, and real impact on our business, colleagues and clients
  • Be part of and contribute actively to our global growth
  • Awesome colleagues & awesome clients
  • Attractive salary package (based on FT employment) 
  • Personal development plan

The company

Incubeta is a digital marketing consultancy with a focus on bringing together the best people, technology and data. Our specialists build solutions that embrace the power of technology, the truth of data and add a spark of human creativity. We help advertisers, agencies and publishers get the most from digital for their business.

Our mission is to help brands grow on platforms such as Amazon with the reach and data available while helping to ensure brand safety and intellectual property. Marketplaces are a complex ecosystem where many different specialisms converge, which is why we have an experienced team. At Incubeta, we work daily with leaving brands such as BIBS, Urtekram, Zizzi, Eva Solo, Hummel and many more.

We know our people are what sets us apart and we strive to provide a diverse and inclusive workplace that helps every individual realize their full potential through a rewarding career. When you speak to us, you’ll hear our culture shine through. We have a great company culture and fun working environment that will make your work life a lot easier. There will be plenty of development opportunities as Incubeta continues to grow. When you work with us, you’ll be an influential piece of what makes us a winner of Campaign Magazine’s Best Place to Work.



Top Skills

The Company
HQ: New York City, NY
861 Employees
On-site Workplace
Year Founded: 2001

What We Do

Incubeta is a team of over 800 creators, thinkers, makers and doers working across 20 offices globally to unlock business growth for clients including Google, Hyundai, Netflix, HBO and L'Oréal.

Incubeta combines capabilities across the full spectrum of digital disciplines to deliver standout outcomes at every brand touchpoint, from awareness to fulfilment.

Incubeta’s ‘Upgrade your Growth’ narrative emphasizes how the business will grow alongside its clients focusing on expanding our services and products across the entire customer journey, giving clients back control over their data, customers, and actions. The Incubeta group has grown 20 fold over the past 7 years, offering fantastic growth opportunities for staff and helping its rising number of clients grow in a complex digital environment.

The unification of its specialisms will ensure Incubeta remains at the forefront of innovation to help businesses unlock the power of digital and amplify growth.

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