Senior Counsellor - Study Abroad

Company Description

At 10 Minute School, we aspire to build the education stack of Bangladesh with a belief in the limitless possibility of truly educated and skilled human beings. We are challenging the status quo through focusing on the missing experiences in the existing education system. The 10MS goal is to be the leading education brand in Bangladesh and beyond.

As the largest EdTech platform in Bangladesh, 10 Minute School provides a dynamic online platform for academic learning and upskilling, along with offline learning centers specializing in English Language Learning. We are constantly expanding our offline learning centers, with four centers currently operating in Dhaka. Beyond the capital, we have now expanded to Chittagong, serving over 2000 learners and are rapidly growing to reach more learners across Bangladesh. With a strong focus on delivering educational excellence and ensuring learner satisfaction, we impact over 10 million students every day across our platforms. Our growing team of 300+ employees works closely with more than 500+ educators and 2,500+ collaborators to make this possible. 10MS provides over 35,000 free pre-recorded video lessons, over 82,000 quizzes, and additional resources like model tests, eBooks, and lecture notes, covering the entire national curriculum. More importantly, we’re making quality education accessible to students across all backgrounds. Around 52% of our learners come from rural and semi-urban areas, and 34% of our students are girls who are now able to access learning like never before.

10MS is the fastest-growing learning platform in Bangladesh. We achieved the milestone in the  Pre-Series A funding round, raising Tk 61 crore with support from Conjunction Capital, Peak XV's Surge (previously Sequoia Capital India), and other prominent investors. This brings our total funding to Tk 78 crore, marking the highest seed-stage funding for a Bangladeshi startup.

Job Description

The Senior Counsellor/ Operations Manager will be responsible for processing study abroad applications, establishing a standardized operating process, training a dynamic workforce, and leading a team of academic counsellors. This role requires expertise in handling visa procedures, working with university partners, and ensuring compliance with relevant policies. The Senior Counsellor will play a key role in shaping the study abroad vision and guiding students through their academic journeys.

Job Details

Job Modality: Permanent
Position: Assistant Manager
Salary: 60K - 80K + Incentives (Negotiable)
Probation: 6 Months
Working Hours: 6 days/week
Job Location: 10MS HQ & Branch Offices
Application Deadline: 12th April, 2025
 

Key Responsibilities

• Developing and maintaining policy and compliance frameworks for study abroad programs.

• Creating a structured workflow for application processing, document verification, and student support.

• Processing student visa applications and ensuring a seamless journey from application to approval.

• Managing partnerships with international universities and institutions to facilitate student admissions.

• Working with aggregator platforms to streamline application processes and student placements.

• Assisting students in making informed decisions about courses, universities, and career pathways.

• Training and mentoring a team of academic counsellors to enhance service quality and efficiency.

• Staying updated on visa regulations, admission policies, and global education trends.

Qualifications

• Bachelor degree form any reputed university

Experience, Knowledge & Skills:

• At least 4+ years of experience in student counselling, visa processing, or related fields.
• Hands-on experience in working with aggregator platforms like ApplyBoard.
• Strong background in collaborating with universities and handling student applications.
• Sound knowledge of policy and compliance regulations related to international education.
• Excellent communication, organizational, and problem-solving skills.
• Ability to manage multiple cases efficiently while maintaining accuracy and professionalism.

Good to have:

• Fluent in English language in both speaking and writing
• Proficient in G-Suites and other office tools

Additional Information

10MS is a fast-paced, growth driven company that looks for team members to grow with it by offering a generous total rewards package, flexible work environment and a start-up culture for fast professional development. No matter the location, or the role, every 10MS employee shares one mission: to transform education together! 

Employee Centric Policies

• Competitive compensation plans 
• Two annual festival bonuses of 100% basic salary in each festivals
• Yearly salary review
• Annual Recognition and rewards programs 
• Performance Bonus
• Fast-track career growth
• Comprehensive group medical & life insurance
• Open Pantry: Free snacks and unlimited coffee 
• Partially subsidized lunch 
• Monthly and yearly team-building events with game nights!
• Comprehensive Leave Policy: Employees are entitled to Annual, Casual, and Sick Leaves along with Menstrual Leaves for female employees
• Special Leaves: We offer Paid Maternity Leave, Paternity Leave and Miscarriage Leave along with Pilgrimage Leave to support our employees' personal commitments
• Flexible working hours 
• Chance to work alongside our incredible team 
• An agile 360-degree performance review process 
• Enablement program and soft skill training to support internal career growth and development 

Join us to transform education together. APPLY NOW!

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin or disability. 10MS is committed to a diverse and inclusive workplace.