Senior Content Strategist

Phantom is revolutionizing the way millions of people interact with the crypto ecosystem. Our self-custodial wallet offers a seamless, unified experience for managing accounts and tokens across Solana, Bitcoin, Ethereum, and Polygon, empowering users with a single, convenient solution. By integrating cutting-edge security features and launching innovative tools for an enhanced personalized user experience, Phantom is able to provide a next-generation, safe and easy to use self-custodial wallet for everyone. This strategy has allowed Phantom to achieve significant milestones including surpassing 15 million MAU’s, reaching #1 in the Google play store finance category, and consistently trending as a Top 50 app across all categories, right next to X, PayPal, Coinbase, and ChatGPT.

Role

We're seeking a crypto-native Senior Content Strategist who is both a conceptual thinker and hands-on writer to join our Growth team full-time. In this role, you'll craft content that educates, entertains, and grows our global community—helping newcomers feel at home in crypto while inspiring existing users to engage with our product and brand.

Responsibilities

• Create high-quality marketing copy for product launches including social posts, blogs, email, and in-app copy.

• Concept social-first ideas and engaging posts, threads, and memes for X and other social platforms that drive daily engagement and support major product launches.

• Develop campaign ideas & concepts—generate content ideas and campaign extensions for product launches that drive awareness and community participation across owned and earned channels.

• Collaborate with cross-functional teams (including product, design, and engineering) to develop content and copy that helps communicate new product launches.

• Leverage insights—use social analytics, performance data, and audience research to sharpen topics, formats, and distribution tactics.

• Stay ahead of Web3 trends—surface fresh ideas that keep Phantom’s content relevant, timely, and authoritative.

Qualifications

• 4–6 years in content strategy, editorial, or social copywriting—ideally in crypto, fintech, or tech.

• Fluency in crypto & crypto culture. You should be an active participant on X and other social platforms; you know the lingo, the memes, and the macro narratives shaping the space.

• Conceptual prowess and the ability to generate content ideas that sparks conversation and drives action.

• Proven ability to translate complex/technical ideas into user‑centric prose (bias toward plain language over jargon).

• Excellent communication and storytelling abilities to convey product benefits effectively

• Familiarity with data analytics tools and performance metrics to refine messaging.

• Portfolio required—must include at least two writing samples, with examples of social copy (threads, posts, memes) and long‑form content. Be sure to include any necessary passwords to access your work.

Why Work with UsOpportunity

We are a team of experienced builders in the blockchain and crypto industry. Our journey began from users seeking an easy, seamless path to accessing the crypto ecosystem. This passion fueled our exponential growth, allowing us to onboard over 15M+ active users in just over three years; with our user base growing weekly. Our dedication to a secure and seamless user experience has made us the leading wallet on Solana as well as our multi-chain approach enhances our platform's versatility, meeting the needs of a diverse and growing user base. By staying at the forefront of technology and user expectations, we continue to innovate and set industry standards on self-custodial crypto wallets.

There has never been a better time to work in crypto to help shape the future of innovation with a focus around the wallet experience!

• First impressions matter: Wallets are responsible for a users first impression with crypto and onboarding new users into crypto. By ensuring that a user has a great first-time experience with crypto, we can help supercharge the growth of the entire ecosystem.

• Make crypto easier to navigate: There is no easy way for a user to discover and navigate all that crypto has to offer. Wallets have a unique opportunity to help users not only onboard to crypto but also stay retained by exploring new things to do.

• We live in a multi-chain world: We currently support Solana, Ethereum, Polygon and Bitcoin with more networks to come in the new future. We are focused on creating a unified, multi-chain crypto experience for users.

Benefits

• Competitive salary and equity

• Comprehensive insurance (medical/dental/vision) — 100% covered

• Stipend for your ideal remote / WFH set-up: laptop, headphones, and any other work gear you may need

• Flexible hours and a long-standing, supportive remote environment

• Unlimited vacation: Take time when you need it (and we really mean it!)

• 401(k) retirement plan

• Wellness benefit

• Daily lunch benefit

We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.

The target base salary for this role will range between $155,000 to $175,000 with the addition of equity and benefits. This is determined by a few factors including your skillset, prior relevant experience, quality of interviews and market factors (such as location) at the point in time of offer.