Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
A Hybrid working model
Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for about 50% of the time for most people. Please speak to the Talent Acquisition team to find out more information.
What does a Senior Content Manager do at Hogarth?
The Content Management organization at Hogarth is responsible for publishing creative assets, experiences, and critical digital content to our client websites and other platforms across the globe. A Senior Content Manager reports to the Senior Manager, Interactive Content Management and manages a team that works closely with both the Content Management organization and external teams to ensure all client interactive deliverables are completed accurately and on time. This includes ownership of the content management and publishing operations in support of our client’s product launches and other digital marketing programs, including setting up and managing page structure and content in a CMS (content management system).
Core responsibilities of a Senior Content Manager include managing team resources and performance, day-to-day content management tasks, cross-functional collaboration across the Marcom organization, leading projects or initiatives from the content management perspective, and maintaining full knowledge of an ever-changing set of tools and processes.
(Note: This is a role focused on top-quality content production and publishing, with strong experience in managing a team and optimizing processes and productivity. It is not a content creation, design, or marketing job.)
Responsibilities
- Own day-to-day content management operations and tasks in support of product launches, other marketing initiatives, and regular page maintenance
- Ensure the quality of deliverables to client
- Collaborate cross-functionally and proactively with internal and external teams
- High attention to communication standards
- Work with developer teams to plan page structures and agree upon project approaches
- Lead multiple projects with the support of the team
- Manage a team of Content Managers and other individual contributors across multiple projects, taking responsibility for meeting deadlines, driving quality and accuracy, estimating project resourcing, and overall performance of the team
- Actively balance the work of multiple projects, assignments, and launches in a fast-paced, ever-evolving work environment
- Build strong partnerships and increase satisfaction with our client by providing support, intelligent recommendations, and operational efficiencies.
- Work within the content management org to improve documentation and training
- Maintain complete understanding of the complexities of CMS and other internal tools
- Troubleshoot system issues as a part of the first line of defense
- Contribute to the evolution of internal platforms and processes by providing feedback on toolsets, UI, best practices, and workflow optimization
Requirements
- A Bachelor’s degree or higher; preferably with a focus on marketing, design, or communication
- 5+ years experience working on web production teams
- 2+ years team and people management experience
- Experience with localization and managing content for a global audience, using a CMS
- Deep knowledge of how content management and other related system processes work
- Experience working with a git client application (Tower, SourceTree, etc.) a plus
- Knowledge of HTML, XML, JSON, and enterprise CMS
- Record of troubleshooting and diagnosing CMS issues, and communicating those issues to both technical and non-technical personnel
- Demonstrated success in business process improvement and re-engineering
- Demonstrated experience in assessing and optimizing team resources and time commitments, with an eye to increasing productivity and reducing costs
- Proven ability to manage ambiguity effectively
- Experience creating/managing internal tools a plus
- Excellent communication skills, and a demonstrated ability to work with others in an unpredictable environment
- Flexible personality and schedule to deal with rapidly-changing, time-constrained launch schedules
- High degree of ownership and accountability
- Excellent communication, collaboration, and diplomacy skills
- Must be a self starter and have a positive, energetic approach
- Ability to balance multiple projects or assignments
- Highly detail-oriented, organized, and patient
- Experience working with offshore teams
The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, go to https://www.wpp.com/en/careers/wellbeing/benefits-at-wpp-in-the-us for more details.
Pay Range
$100,000 - $143,450
#LI-DO1 #LI-Hybrid
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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Top Skills
What We Do
Born to make the best work, brilliantly.
We combine craft insight and technology to bring your creative work to life.
Hogarth was founded 15 years ago and has grown from a start-up to over 6000 people, across 35 cities worldwide and is now part of the WPP family. Our rapid growth continues to drive us forward making Hogarth an exciting place to work and a great place to achieve your career ambitions.
