Senior Content Designer - Product

Posted 21 Days Ago
Hiring Remotely in United States
Remote
130K-150K Annually
Senior level
Fintech • Software • Financial Services
The Role
As a Senior Content Designer, you will create user-friendly content across various digital platforms and collaborate with product teams to enhance user experience. Responsibilities include developing content strategies, conducting user research, and ensuring adherence to brand guidelines while engaging in continuous improvement through testing.
Summary Generated by Built In

Description

Facet is a fast-growing fintech company revolutionizing personal finance. We're building a future where everyone can enrich their lives beyond expectation through our powerful combination of cutting-edge technology and personalized financial advice. If you're a talented Content Designer who thrives on big challenges, a fast-paced environment, and crafting performant, user-centric content, we invite you to join us.

About the role

As a Content Designer at Facet, you'll play a crucial role in shaping the user experience of our products by crafting engaging content that is free of industry jargon, concise, and performant. You'll collaborate closely with product managers, designers, and engineers to create intuitive and informative experiences for both our members and our internal team of financial planners. You'll be responsible for crafting content across our entire product ecosystem, from microcopy and user interface text to onboarding flows, dynamic user experiences, and in-app notifications. You'll be a key contributor in shaping the voice of our products, focusing on both long-term content strategy and tactical day-to-day execution. This role reports to the Head of Product Design.

Responsibilities

  • Create copy that is free of industry jargon, concise, user-friendly, and performant for a variety of digital products and platforms, including web and mobile applications, for both internal and external audiences.
  • Write and edit a wide range of content, including microcopy, user interface text, onboarding flows, help documentation, FAQs, transactional emails, error messages, and in-app notifications.
  • Collaborate closely with designers, product managers, and engineers throughout the entire product development lifecycle, from ideation to launch and iteration.
  • Develop and maintain a content style guide and voice and tone guidelines for Facet's products, ensuring consistency across all touchpoints and alignment with overall brand guidelines.
  • Engage in rapid experimentation and testing, utilizing both quantitative and qualitative research methods to validate and refine content.
  • Transform user insights into effective and engaging content solutions.
  • Contribute to the development of marketing materials, such as website copy, blog posts, and social media content, as needed.
  • Work closely with legal and compliance teams to ensure content adheres to industry regulations and guidelines.
  • Present your work to stakeholders and effectively communicate your design decisions.
Requirements
  • Online portfolio of UX writing samples required for consideration.
  • 7+ years of experience as a Content Designer, UX Writer, Content Strategist, or similar role, with a proven track record of creating performant, user-centered content.
  • Advanced understanding of UX principles and best practices.
  • Proven experience conducting user research and applying diverse research methodologies, including A/B and multivariate testing, to inform content decisions.
  • Advanced experience with design tools such as Figma, Sketch, or Adobe XD required.
  • Experience in the Financial industry is a plus.
  • Exceptional writing, editing, and proofreading skills, with a keen eye for detail.
  • Experience working in a collaborative, cross-functional environment.
  • Excellent communication, presentation, and interpersonal skills.
Benefits
  • $130,000 - $150,000 annual salary + Bonus + Equity determined by the experience, knowledge, skills, and abilities of the applicant - Please note, our salary ranges are based on current market data. Should you feel strongly that we are not in line, we highly recommend you to reach out and let us know. We are always looking to improve on building the best place for employees
  • Flexible PTO
  • All the benefits: medical, dental, and vision insurance, 401(k) with employer match, short and long term disability coverage (paid by Facet), life insurance options and paid parental leave
  • Annual reimbursement allocation for certifications and ongoing education
  • Work from anywhere in the US

Top Skills

Adobe Xd
Figma
Sketch
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The Company
HQ: Baltimore, Maryland
208 Employees
On-site Workplace
Year Founded: 2016

What We Do

We believe financial planning, when done right, is essential to living well. That’s why we created Facet. Our mission is to improve the lives of millions of Americans by offering impartial and valuable financial advice and services at an affordable membership fee.
Disclosures: https://facetwealth.com/legal-documents/social-media-disclosure/

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