Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
With growth as the top priority...
The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.
About the team + role
We're looking for an experienced Content Designer to join us on our mission to make financial wellness accessible to everyone. This role is on the Growth team, which is laser-focused on deepening our customers’ engagement with all Robinhood has to offer. Growth is a lean, nimble team grounded in deep user empathy and driven to learn what motivates them.
Growth Content Designers balance high-quality craft and crisp execution with agility and speed to learning. You may be a good match if you’re a rigorous systems-thinker, love to generate and test creative ideas quickly, and see big impact in the details. You understand how to read metrics to shape the product experience — and also how to look beyond the numbers to understand what customers really want.
The role is located in the following office locations (Menlo Park, CA; Bellevue, WA; New York, NY; Denver, CO; Chicago, IL; or Washington, DC) which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
What you’ll do:
- Partner with product, design, data science, and research to create well-articulated experiment plans and shape the product roadmap
- Design content that drives meaningful customer experiences with measurable business impact
- Incorporate performance metrics and user research into content decisions for product experiences
- Lead partners through content-first frameworks, workshops, and strategy
- Create and advocate for clear, concise, and understandable language that best communicates our mission externally
- Develop frameworks, guidelines, audits, and processes to help define and enhance product content at Robinhood
- Share your work with other Content Designers and provide feedback during weekly crits
What you bring:
- 3-5+ years helping people through understandable Content Design or UX Writing
- Ability to think, concept, and build at a systems level
- Eagerness to shape product direction and vision from ideation through post-launch
- Demonstrated metrics literacy, with experience defining, tracking, and reporting on content metrics through effective communication and presentation
- Ability to adapt quickly and work independently in a fast-paced environment with shifting constraints
- Experience collaborating with designers, product managers, and user researchers
- Familiarity working with compliance and legal teams during the content development and approval process
- A portfolio or selection of writing samples and past work to share
What we offer
- Market competitive and pay equity-focused compensation structure
- 100% paid health insurance for employees with 90% coverage for dependents
- Annual lifestyle wallet for personal wellness, learning and development, and more!
- Lifetime maximum benefit for family forming and fertility benefits
- Dedicated mental health support for employees and eligible dependents
- Generous time away including company holidays, paid time off, sick time, parental leave, and more!
- Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on September 19, 2024.
Please see the independent bias audit report covering our use of Covey here.
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)
$145,000—$170,000 USD
Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)
$128,000—$150,000 USD
Zone 3 (Lake Mary, FL)
$113,000—$133,000 USD
Click here to learn more about available Benefits, which vary by region and Robinhood entity.
We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.
Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying.
What We Do
Robinhood was founded on a simple idea—that our financial markets should be accessible to all. In an industry where barriers have prevailed for too long, this hasn’t always been easy. We’re leveling the playing field by making trading more intuitive, more affordable, and more inclusive to ensure that everyone, regardless of wealth or industry knowledge, feels empowered to participate in the financial system.
Full Disclosures: rbnhd.co/social_media_disclosures
Why Work With Us
Robinhood looks to hire employees who embody a high-growth mindset, set ambitious goals, make decisions independently, and who show up as accountable. The work moves fast, and resilience is key. Maintaining grit, perseverance, and self-motivation are critical to an employee's success at Robinhood, but so is staying humble and sharing credit.
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