Senior Consumer Credit Review Manager

Posted 8 Hours Ago
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Richmond, VA
176K-200K Annually
Senior level
Fintech • Machine Learning • Payments • Software • Financial Services
Change everything. Starting with your career.
The Role
The Senior Consumer Credit Review Manager executes independent risk-based assurance reviews of Capital One's consumer credit portfolio, assessing credit risk, lending practices, and policy implementation. They collaborate with cross-functional teams, communicate results to executives, and build relationships with business management and regulators. Responsibilities include managing review plans, identifying credit weaknesses, and providing leadership in credit risk management.
Summary Generated by Built In

Senior Consumer Credit Review Manager
The Senior Consumer Credit Review Manager is responsible for executing an independent, risk-based assurance review of assigned platforms within Capital One's Consumer credit portfolio, including assessment of credit risk, lending practices, effectiveness of policy implementation and risk rating accuracy. The portfolios include Auto Loans and Credit Cards (domestic branded, business card, partnership and international). The Senior Manager will contribute towards the execution of the annual Credit Review operating plan and collaborate with cross-functional teams within Credit Review in the process. This associate will also be responsible for building and maintaining working relationships with line of business management (1st Line) and key associates within Risk Management (2nd Line).
Execute the Credit Review function by:

  • Developing, managing and executing a risk-based review plan covering consumer line(s) of businesses at the both portfolio and transactional level testing
  • Assessing the accuracy of overall portfolio asset quality
  • Identifying credit process weaknesses, emerging credit risk trends and issues and gaps in credit policy
  • Providing credible challenge on all aspects of credit risk management
  • Communicating credit review assurance results with exceptional verbal and written skills to executive management and internal credit and risk senior executives
  • Working with internal Credit Review Data Analytics team to design data testing expectations to perform independent data analysis focused on identification of credit risk
  • Working with regulators and external auditors to provide assurance that Credit Review processes are sound
  • Building and maintaining high trust relationships with senior credit risk management, senior lending associates and regulators
  • Acting as an approachable advisor to business heads and key lenders by developing continuous and effective communication channels for all stakeholders
  • Providing business leadership and partnering skills to help drive the organization towards critical decisions and deliverable results


Basic Qualifications:

  • High School Diploma, GED or equivalent certification
  • At least 7 years of experience in consumer credit risk management or at least 7 years of experience in a credit review assurance role


Preferred Qualifications:

  • Bachelor's degree
  • Chartered Financial Analyst (CFA) or Certified Public Accountant (CPA) certification
  • Formal credit training from a large national or regional bank or in a regulatory office (Office of the Comptroller of the Currency (OCC), Federal Reserve)
  • 3+ years of experience working with senior level executives or regulators


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Richmond, VA: $175,500 - $200,300 for Sr. Credit Review Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to [email protected]
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

What the Team is Saying

Ryan Page
Kristen Cornelsen
Natalia Bachmann
The Company
HQ: McLean, VA
55,000 Employees
Hybrid Workplace
Year Founded: 1994

What We Do

At Capital One, we think and work like a tech company, using our digital fluency to transform everything about the customer experience. We’re bending data to our will, and turning a stodgy industry on its head. That’s reflected in our ranking as the number one business technology innovator in the U.S. in the 2016 InformationWeek Elite 100.

Why Work With Us

Here’s another question: What are you looking for? A place where curiosity is the starting point? Where data leads to human insights? Where humanity drives product development? We’re bringing breakthrough products and services to consumers, small businesses, and commercial clients. And each new idea makes life better for millions of people.

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Employees engage in a combination of remote and on-site work.

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