Senior Community Investment Operations Specialist

Join the FHLBC team!
At the Federal Home Loan Bank of Chicago, employees come first - that’s why we offer a highly competitive compensation and bonus package, and access to a comprehensive benefits program designed to meet the needs of our employees.

• Retirement program (401k and Pension)

• Medical, dental and vision insurance

• Lifestyle Spending Account

• Generous PTO plan

• 11 paid holidays per year

• Hybrid working model

Who we are:

FHLBank Chicago partners with our members in Illinois and Wisconsin to provide them competitively priced funding, a reasonable return on their investment in the Bank, and support for their community investment activities. We are one of 11 Federal Home Loan Banks created by Congress in 1932 as a government sponsored enterprise to support mortgage lending and community investment. We are member owned and member focused. Our members include banks, credit unions, insurance companies and CDFIs.

What it’s like to work here:

At FHLBank Chicago, we bring people together. Our regular All-Staff meetings keep employees informed and our values drive the work that we do. Our Buddy Program pairs new hires with tenured employees to guide their onboarding. Through our Office of Diversity, Equity and Inclusion (DEI), we host signature and employee-led events to celebrate our differences and learn from each other and identify volunteer opportunities to strengthen our communities; and Employee Resource Groups (ERGs) and culture teams create connections around shared interests and experiences. We offer live and on-demand professional development opportunities to grow your skillset and your career.

What you’ll do:

Primary responsibility is to organize, coordinate and support operational aspects of Community Investment Group activities.  Provides workflow support, reconciliations, reporting and general administration, as needed.   Contributes to the effective operations of Community Investment, assisting with the development and maintenance of program procedures and ensuring compliance with Federal regulations and group policies.  Interacts with Bank member institutions and community organizations.

How you’ll make an impact:

• You will collaborate with colleagues to deliver affordable housing products that support our district.  
• You will provide technical assistance to customers throughout the lifecycle of the Affordable Housing Program General Fund to support the acquisition, new construction, and/or rehabilitation of affordable rental or owner-occupied housing.
• You will apply your previous experience in affordable housing to increase operational efficiency by suggesting improvements to policies and/or procedures.

What you can expect:

• Provide customer service and technical assistance to program users of the Affordable Housing Program related to applications, scoring, disbursements, project completion reporting, long-term monitoring and all other support related to program compliance and monitoring
• Perform comprehensive analysis of multi-family rental and owner-occupied projects for regulatory and programmatic compliance during the various stages of the project’s AHP lifecycle
• Provide technical expertise in the design and development of database and reporting tools for users, including management and board reporting
• Support the reporting of operational occurrences, events, and other reportable issues related to post-award activity in Community Investment operations
• Make recommendations to management on program policies, procedures and other program/process improvements
• Participate in external events such as housing conferences, workshops, ribbon cuttings ceremonies, and groundbreakings
• Conduct on-site project visits in the Bank’s district, as required

What you’ll bring:

• MS Office Suite, advanced user of Excel, Access a plus
• Tableau, Salesforce and SQL a plus
• 5+ years of experience in affordable housing finance, community development, commercial real estate or community economic development.
• Bachelor's degree in Business, Economics, Urban Studies, Public Administration or Policy, Masters degree a plus
• Applied knowledge of local, state, federal, and community development/affordable housing programs and how they are used in various financing structures
• Up to date knowledge of affordable housing sources and how if applicable they may be paired with AHP gap funding
• Ability to independently analyze affordable housing project’s development and operating budgets.
• Ability to interact effectively with peers and all levels of internal and external customers.
• Analytical and problem-solving skills are required. Must be able to analyze, interpret, apply, and communicate policies, procedures, and regulations effectively
• Ability to take initiative in a fast-paced work environment, work effectively under pressure, either independently or as a member of a team.

The perks:

At FHLBank Chicago, we believe in rewarding our high performing workforce. We offer a highly competitive compensation and bonus package, and access to a comprehensive benefits program designed to meet the needs of our employees. Our retirement program includes a 401(k) and pension plan. Our wellbeing program supports employees at work and in their personal lives: Our generous PTO plan provides five weeks of vacation for new employees and 11 paid holidays per year; our Lifestyle Spending Account provides an annual stipend for employees to support wellbeing activities; and our central downtown location at the Old Post Office provides easy access to public transportation and breathtaking views from our award-winning rooftop. Step into a brighter future with us. #LI-Hybrid