SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
What we’re looking for
As a member of the Cloud Engineering team at SurveyMonkey, you will play a key role in supporting the ongoing operations of our AWS environments. Your responsibilities include ensuring the security and reliability of our infrastructure and adhering to industry-standard security frameworks such as SOC 2, ISO 27001, and PCI DSS 4.0. Additionally, you will focus on monitoring, automating, and troubleshooting cloud systems to maintain seamless operations in our AWS environments.
What you’ll be working on
- Maintain and operate AWS environments with well-established best practices
- Collaborate closely with software development teams to align cloud services with business objectives.
- Coordinate security, availability, and reliability requirements for cloud services, documenting and maintaining procedures.
- Automate deployment and configuration of cloud infrastructure while ensuring high levels of security, monitoring alerts and compliance, using infrastructure as code (IaC) for changes.
- Foster a culture of diversity and inclusion in close cooperation with cross-functional teams.
- Participate in on-call rotation
We’d love to hear from people with
- 4+ years of experience with AWS, including but not limited to heavy experience with IAM, VPC, EC2, ALB, S3, Control Tower, AWS Identity Center, ACM, AWS lambda, CloudWatch, CloudFront, and CloudFormation
- 4+ years of experience building and evolving well-architected environments in AWS
- Proficient in AWS networking - Transit Gateway, VPC, CloudFront, Route 53, Cloud Map, Shield, WAF, Firewall Manager, VPN
- Demonstrable experience leveraging Configuration Management tooling such as Terraform, and proven strategies for maintaining large infrastructure-as-code deployments
- Linux and/or Windows administration via automated scripting of operations within those OS environments
- Experience with Python in either a software engineering or DevOps environment
SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution in problem-solving and decision-making. As such, this opportunity is hybrid and requires you to work from the SurveyMonkey office in Bengaluru 3 days per week.
#LI - Hybrid
Why SurveyMonkey? We’re glad you asked
SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund.
Our commitment to an inclusive workplace
SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Top Skills
What We Do
We deliver intuitive, people-centric solutions that help industry leaders quickly and confidently make important decisions, take action, and achieve tangible results. Our AI-powered platform is built with a purposeful balance of humanity and technology, weaving together over 20 years of experience with data derived from billions of real questions and responses. Today, we offer enterprise solutions for agile experience management and insights by our three product brands: Momentive, GetFeedback, and SurveyMonkey.
