Senior Business Systems Analyst, Vice President

Job Description
Are you a strategic thinker with a passion for innovation and excellence? Our dynamic team within the Chief Financial Officer (CFO) function, is at the forefront of delivering Human Resources (HR) Vendor Management and reimagining HR through cutting-edge data analytics, AI, and innovative strategies. We work in close partnership with HR Leadership to drive impactful change and deliver exceptional value across our multi-billion-dollar supplier portfolio. If you are ready to lead with vision and drive meaningful change, we invite you to be part of our team and help shape the future of our business systems.
As a Vice President, Senior Business Systems Analyst in the HR Vendor Management team, you will have the unique opportunity to leverage your expertise in business systems analysis, project execution, and strategic planning to optimize our operations. You will excel in analyzing business needs, designing effective solutions, and implementing solutions that enhance processes to achieve strategic goals. As a strategic thinker with strong communication and problem-solving skills, you will be collaborating with executive leadership and cross-functional teams.
Our collaborative environment includes talented professionals who value your insights and encourages continuous innovation while fostering creativity and empowering you to lead initiatives that deliver value and transformation at scale, enhance efficiency, mitigate risks, and shape the future of HR technology solutions. Our team stays at the forefront of industry trends and leverages data analytics and emerging technologies to introduce new insights and drive improvements. We are committed to exploring and integrating AI technologies to revolutionize Human Resources Information Technology (HRIT), while maintaining a strong focus on cybersecurity to protect our data and systems.
Job Responsibilities

• Gather and analyze business requirements with stakeholders.
• Design, implement, and communicate business processes and solutions that meet organizational needs.
• Analyze business systems and processes to identify and drive improvements.
• Contribute to strategic planning and decision-making with senior leadership.
• Develop and maintain documentation, including business requirements, process flows, standard operating procedures, and program specifications.
• Lead project planning, execution, and delivery.
• Provide expert guidance on solution capabilities, requirements, and best practices.
• Conduct user training to ensure successful change adoption.
• Monitor system performance and address issues proactively.
• Stay updated on industry trends and emerging technologies to foster innovation.

Required qualifications, capabilities, and skills

• 6+ years of experience in Business Analysis, Project Management, or a related role.
• Leadership experience in managing projects and influencing global teams.
• Expertise in complex problem-solving for high-impact projects.
• Strong skills in process improvement and business systems analysis.
• Proficiency in training delivery, facilitation, and program design.
• Excellent verbal and written communication and presentation skills.
• High proficiency in Microsoft PowerPoint and Visio.
• Experience in cross-functional project management.
• Strong analytical and decision-making abilities.
• Effective stakeholder engagement and management at all organizational levels with the ability to mentor and guide junior analysts.
• Exceptional time management and prioritization skills with the ability to manage multiple projects and priorities in a fast-paced environment.

Preferred qualifications, capabilities, and skills

• Certification in Business Analysis (e.g., CBAP, PMI-PBA)

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.