Senior Business Systems Analyst Level III

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

About Arch International

• Arch Insurance International is a market-leading insurer located in the UK.  We provide a range of property, casualty, and specialty insurance for corporations, professional firms, and financial institutions across the UK, Europe and Internationally, with a significant presence in the Lloyd’s and London Underwriting market.  We invite you to learn more about our products, our superior underwriters, and our claims service. We think you will soon appreciate why Arch Insurance has developed a stellar reputation in the insurance marketplace.
• We operate from a number of offices in the U.K., and also Australia and Bermuda.  We offer multiple channels of distribution for our products depending on customer and broker preferences.
• Arch Insurance recognizes the need to be a digital insurer and as such has shifted focus from traditional technology initiatives to agile driven digital initiatives, leading the commercial & specialty insurance space. Arch offers an entrepreneurial work environment that empowers the individual and encourages constant learning and growth. Learn more at www.archInsurance.com

Role Summary and Purpose

The Business Systems Analyst III is responsible for collaborating with the Digital Product Managers (DPM), business system owners, and users to capture business requirements and accurately translate them into specifications that aid design, coding and testing of complex software within the organisation.

The incumbent performs a liaison function between the FCR DPMs, business users, software engineers and QA analysts for implementing software solutions in order to accurately realise business goals.

This role will support the delivery of both BAU solutions (mainly) and implementation of existing ERP project, acting on behalf of AII to analyse, define and document segment-level requirements and ensure alignment with Corporate-level requirements. The role will involve detailed data analysis to support the provision of data to and from finance systems and Datawarehouse (SQL and Snowflake), requiring strong understand of enterprise data flows and data engineering technologies and practices.

Key Tasks and Responsibilities

• Acts as a Finance subject matter expert, supporting delivery.
• Liaises with 3rd party suppliers and implementation partners to support the timely completion of AII deliverables and provide local oversight of Corporate-level deliverables.
• Builds close working relationships with business stakeholders, ensuring they are kept up to date and involved.
• Learns and maintains knowledge of business applications relevant to Finance.
• Conducts detailed data analysis in collaboration with upstream product teams to define data requirements and ensure dependencies on other product teams can be resolved within required timeframes.
• Follows business analysis and requirements management corporate standards.
• Works with QA colleagues to support the robust testing of system changes.
• Plans and facilitates requirements elicitation sessions such as workshops and 1-to-1 interviews.
• Works with key stakeholders to identify and document functional and non-functional system requirements.
• Conducts system prototype demonstrations to validate requirements with stakeholders.
• Assists the DPM in facilitating the prioritisation of business requirements.
• Produces requirements documentation for system changes, including supporting the maintenance of the change request backlogs.
• Observes best practice business analysis disciplines, utilising standardised requirements capture formats and a consistent approach to document storage and classification, as defined by the POIT model.
• Produces non-technical requirements documentation for review and validation by business users, and sufficiently technical requirements documentation to support the development of detailed technical specifications by software engineers.
• Liaises with technical colleagues to ensure requirements are technically feasible and business requirements have been accurately translated into technical requirements.
• Performs detailed analysis of business requirements to ensure all implications have been considered and identify any potentially missing requirements.

Role Requirements & Skills

Essential Skills

• Extensive Finance domain experience, particularly regarding internal Finance processes and related data requirements.
• Insurance process experience, including London Market data and regulatory requirements.
• Experience working with financial data; analysing and reconciling financial system reports and internal data.
• Foundational understanding of enterprise data warehousing and data engineering concepts and technologies.
• Solid understanding of business analysis concepts, methods and practices in an information technology environment.
• Solid understanding of agile delivery methodologies.
• Strong oral and written communication skills.
• Strong problem-solving skills.
• Ability to work well under pressure.
• Ability to be flexible and adapt to changes quickly.
• Ability to influence others in order to improve processes and application quality.
• Ability to work independently.

Desirable Skills

• Experience implementing, supporting and enhancing Finance systems, including integration with internal and external systems.
• Workday experience highly desirable.
• Some experience using JIRA or similar agile tools.
• Strong understanding of SQL and ability to use SQL tools to query a database to retrieve data.
• Basic understanding of API technology for system integrations.

Education & Experience

• Required knowledge & skills would typically be acquired through a Bachelor’s Degree in business, computer science or a related field (or equivalent in experience) with 5 years of related experience.  
• Formal Business Analysis qualifications (BCS, IIBA etc.) desirable.
• IT Agile certifications beneficial.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.