- Competitive Salary
- International Environment
- Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
- We are a leading global no-code insurance platform for health, life, and P&C
- We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
- We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
- We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
- We are fully funded and backed by reputable VC funds and strategic institutional investors
- We have a global presence in Asia, EMEA and the Americas
- We’ve grown our annualized revenue by over 30x since January 2021
- We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
- Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
- Plan and design simple to semi-complex business processes and system modifications
- Make recommendations to improve and support business activities
- Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
- Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
- Develop business requirements documents/user stories to support the required modifications
- May plan, allocate and monitor work of other business analysts
- Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
- Assist in providing time estimates for project related tasks
- Aid in updating process and procedural documentation
- Develop basic understanding of technical development cycle of mobile application or web portals
- Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
- Any other task that may be assigned
What We Need:
- Minimum 5 years of experience as Business Analyst
- A degree in Business, IT or any relevant field
- Previous experience working in the insurance industry is required (Insurtech or health insurance experience is preferred)
- Health Insurance-related domain certification from INS/LOMA or III is an added advantage
- Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
- Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
- Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
- Experience in an Agile and/or Scrum environment is a must
- Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
- Excellent written and verbal communication skills in English
- Technical writing skills and knowledge of other languages (Chinese) is a plus
- Currently based in Ho Chi Minh City, Vietnam
Why You'll Love Working Here
- Flexible Leave
- International Environment
- Competitive renumeration package
- Performance Bonus
- Stock Options after 6 months
- Company activities and events
- Learning and development plan
- Annual Health Check-up
CoverGo Company
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What We Do
CoverGo is the leading global no-code insurance platform for health, life and P&C, enabling insurance companies to transform digitally in the most flexible, scalable and cost-effective way. CoverGo’s platform is powered by the most comprehensive set of insurance APIs (500+) in the market allowing companies to integrate with other systems and create a robust insurance ecosystem. Insurance companies use CoverGo to build and launch all types of insurance products within days, develop omni-channel distribution and digitize policy admin and claims. CoverGo is ISO 27001 certified and already working with insurance companies and delivery partners in Asia, USA, Canada, Latin America, MENA and other markets across the globe. CoverGo is the global insurance technology market leader as recognized by a number of awards incl. • Global Top 100 Insurtech - Digital Insurance Agenda • Insurtech of the Year in all Asia - 25th Asia Insurance Industry Awards 2021 • The Most Innovative Insurance Technology Service Provider - International Finance Technology Award • Grand Fintech Prize - FIBC Japan • The Best Technology Provider to Insurance Companies – DigFin Innovation Awards 2021 • Insurtech 100 - FinTech Global 2021 & FinTech Global 2022 CoverGo is backed by leading US insurtech and fintech VC funds and strategic investors from the US, Asia, Africa, and the Middle East: • SemperVirens VC, with our lead investor Caribou Honig • SixThirty, Tribeca Early Stage Partners and Fresco Capital • Old Mutual, Asia Financial Holdings, XN Worldwide Insurance, Noria Capital CoverGo is also part of leading insurtech and fintech programs: • Accenture Fintech Innovation Lab New York • InsurTechNY • Plug & Play Insurtech Silicon Valley • InsurLab Germany • Dubai International Financial Centre Fintech • Accenture Fintech Innovation Lab APAC • Plug & Play Fintech Japan • Monetary Authority of Singapore Global Fintech Program • InsurTech Hub Munich and others
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