Senior Business Analysis - CCaaS Strategy Team Expansion (Toronto - Hybrid)

Posted 9 Hours Ago
Be an Early Applicant
Toronto, ON
Hybrid
Senior level
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Be Yourself at Work, Make a Difference, and Act with Integrity are our values at Capco.
The Role
The Senior Business Analyst will design and maintain dashboards to track project metrics, ensuring they are accurate and aligned with project goals. The role requires strong experience in reporting and stakeholder communication, along with expertise in technology project management within the financial services sector.
Summary Generated by Built In

Capco – The Future. Now.

Capco is a distinctly and positively different place to work. Much more than consultants, we are active participants in the global financial services industry. Our passionate business and technology professionals enjoy a unique environment where they are actively encouraged to apply intellect, innovation, experience and teamwork. We ware dedicated to fully supporting our world class clients as they respond to challenges and opportunities in: Banking & Payments, Capital Markets, Insurance, Wealth & Asset Management and Energy. Experience Capco for yourself at capco.com.

Let’s Talk About You

You want to Own Your Career. You’re serious about rising as far and as fast as your work and achievements can take you. And you’re ready to write the next chapter of your career story: a challenging and rewarding role as a Capco Business Analyst

Let’s Get Down to Business

Capco is looking for talented, innovative and creative people to join our incredible and growing Team focused on our financial services clients. We are looking for experienced Technology Project Managers with exceptional domain expertise who can work directly with our clients on mission-critical projects. 

Key Responsibilities 
• Design, develop, and maintain comprehensive dashboards using tools like Power BI, Tableau, or Excel to track key project metrics such as timelines, budgets, resources, and risks.
• Ensure dashboards are up to date, accurate, and aligned with project goals, providing clear visibility into project status for both internal teams and external stakeholders.
• Automate reporting process to streamline project tracking and reduce manual effort.

Show Us What You’ve Got 

  • Degree in Business, Finance, Project Management, Data Analytics, or related field (or equivalent work experience).
  • Minimum of 6+ years if experience as Business Analyst with a focus on strong reporting, dashboards, and presentations
  • Senior BA (standard BA skills including strong requirements gathering and analysis).
  • Prefer strong experience in the control room space including employee and firm conflict of interest. 
  • Prefer strong experience in STAR COMPLIANCE system 

Professional experience is important. But it’s paramount you share our belief in disruptive innovation that puts clients ahead in a tough market. From day one, your key mission will be to perceive new and better ways of doing things to give your clients an advantage.

Now Take the Next Step

We have:

  • Access to industry-focused talent globally
  • Ability to leverage best-in-class innovative products and solutions for complex architecture and large-scale transformation
  • Extended global geographic market reach
  • Ability to capitalize on our client footprint and deep domain expertise within financial services and energy

For more information about Capco, visit www.Capco.com.

Capco is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

Top Skills

Excel
Power BI
Tableau

What the Team is Saying

Sarvani
Michael
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The Company
HQ: London
6,000 Employees
Hybrid Workplace
Year Founded: 1998

What We Do

Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of
business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance,
and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent.

TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients.

DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success.

DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions.

ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.

Why Work With Us

We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture

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Capco Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
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