Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
With growth as the top priority...
The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.
About the team + role
Robinhood is looking for a Senior Brokerage Operations Lead to help build up our Trading Operations team in London, United Kingdom (UK). We are looking for a Brokerage professional with experience in securities and brokerage as well as regulatory compliance related topics and who is excited to work at the intersection of regulation, technology, and finance.
We are looking for a highly adaptable and collaborative person who can handle ambiguity and rapidly shifting priorities with flexibility and patience.
We’re thrilled to be expanding internationally this year as Robinhood is hiring world-class talent in the UK. Our team of Hoodies in the UK will enable Robinhood to continue creating great financial products on our journey towards democratising finance for all.
As we transform the future of finance, we invite you to help us define our place in a global conversation.
The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
What you’ll do
- Planning, coordinating, and driving processes for testing, launching and rollout of new UK brokerage products and features
- Partner with Robinhood global teams such as Brokerage Operations, Compliance, Risk, Customer Experience (CX), Finance, Product, Engineering and Vendor Management.
- Partner with the local Risk & Compliance team to develop implement and operate the required frameworks and controls to support local regulatory requirements for new products and services
- Monitor performance of third parties
- Continuous process efficiency improvement - help teams identify & manage initiatives to improve operational processes and reduce operational risk
- Responsible for creating and maintaining operational Standard Operating Procedures and processes.
- Command deep knowledge of operational processes and standards.
- Help drive OKRs
- Track changes to regulations and best practices regarding trading and investments in the UK
What you bring
- Bachelor's degree or equivalent practical experience
- 6 - 8 years of operational experience in brokerage / trading / investments
- Thorough knowledge of topics such as: Transfers, Payments, Settlement, Corporate Actions
- Familiarity with brokerage products and account types
- Understanding of relevant rules, regulations and reporting requirements within the Brokerage space
- Experience working across large projects with multiple work streams and coordinating cross functional teams
- Exceptional attention to detail and strong problem-solving skills
- Experience in applying data analysis to solve business problems
- Excellent written and oral communication skills
- Collaborative mindset
- Open minded, curious, knowledgeable, proactive and not being afraid of asking for help and offering help
- Self-starter with ability to work independently and coordinate across multiple functional groups
- Team player. Resourceful and adaptive in fast-paced, entrepreneurial environments
- Passionate about fintech
- Experience at a technology enabled investing & trading platform
- Chartered Institute for Securities & Investment certifications
We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on September 19, 2024.
Please see the independent bias audit report covering our use of Covey here.
Click here to learn more about available Benefits, which vary by region and Robinhood entity.
We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.
Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying.
What We Do
Robinhood was founded on a simple idea—that our financial markets should be accessible to all. In an industry where barriers have prevailed for too long, this hasn’t always been easy. We’re leveling the playing field by making trading more intuitive, more affordable, and more inclusive to ensure that everyone, regardless of wealth or industry knowledge, feels empowered to participate in the financial system.
Full Disclosures: rbnhd.co/social_media_disclosures
Why Work With Us
Robinhood looks to hire employees who embody a high-growth mindset, set ambitious goals, make decisions independently, and who show up as accountable. The work moves fast, and resilience is key. Maintaining grit, perseverance, and self-motivation are critical to an employee's success at Robinhood, but so is staying humble and sharing credit.
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