Senior Billing Associate

Posted 3 Days Ago
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İstanbul, Fatih, İstanbul
Entry level
Logistics • 3PL: Third Party Logistics
The Role
The Senior Billing Associate communicates with customers to resolve billing issues while providing excellent customer service. They handle discrepancies on invoices, research billing problems, make necessary adjustments, and educate customers on UPS's billing services.
Summary Generated by Built In

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position communicates with customers in order to solve billing issues while providing excellent customer service. This position resolves discrepancies on shippers’ invoices, researches billing issues, makes adjustments as necessary, educates customers on billing services UPS offers, and initiates contacts (cross-functional and external) to resolve billing problems. He/she performs other tasks as necessary.


Employee Type:
 

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

The Company
Alpharetta, GA
180,000 Employees
On-site Workplace
Year Founded: 1907

What We Do

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