Senior Automation Engineer
At Walmart Advanced Systems & Robotics, we're building the infrastructure that will power the next generation of retail experiences. We're the team behind Alphabot®, a new technology that's changing the way America shops. Our automated pickup and delivery systems use a combination of robotics and software to efficiently handle large volumes of online orders, streamlining operations for managers and enhancing the customer experience. We're passionate about robotics, retail, and creating solutions that impact millions of customers daily.
We're hiring a Senior Automation Engineer in the Hardware Support Engineering team who possesses a unique combination of problem-solving, troubleshooting and data visualization skills. As part of this highly visible team, candidates will have the opportunity to work closely with Engineering and store Operations teams to contribute to the reliable operations of our automated pickup and delivery fulfillment systems. In this role you will create dashboards for data visualization with a goal to make data accessible, so that the organization can use it to evaluate and optimize hardware health and metrics impacting site performance.
Ideal candidates will be hands-on with strong data aptitude, a passion for troubleshooting, bias for action, ability to dive deep, and leverage data analytics skills in a customer-facing environment.
What you’ll work on:
- Participates in front-line resolution of technical inquiries, site issues, and escalations; the topics of these issues, inquiries and escalations may include but are not limited to performance, troubleshooting of offline hardware, spares, and maintenance tools.
- Collect, analyze, and report on hardware quality issues and trends to Hardware Performance and Hardware Engineering teams.
- Recommend and implement changes to the maintenance plans, conduct periodic audits, and ensure Hardware Maintenance compliance at all sites.
- Convert raw data into meaningful insights through interactive and easy-to understand dashboards and reports.
- Translate team’s needs into data solutions using visualization tools like Power BI.
- Develop queries and reports for company-wide usage by stakeholders
- Review, improve and optimize existing SQL queries, views and stored procedures and implement best practices
Physical requirements:
- Lift and move tools weighing on average 20 pounds, occasionally weighing up to 50 pounds
- Engage in full manual dexterity in both hands and wrist
- Regular bending, lifting, stretching, and reaching both below the waist and above the head while on-site.
- Ability to climb ladders and gangways safely and without limitation
- Ability to work in all environments (Ambient, Chilled, and Frozen) and confined spaces using approved PPE.
Required qualifications:
- Bachelor’s degree in Engineering (Computer Science, Data Engineering, Mechanical Engineering, Robotics Engineering, or similar). MS preferred.
- Understanding of Problem-Solving tools such as 8D, Cause and Effects, FMEA.
- 2+ years of experience with SQL, Python and data visualization tools like Power BI.
- Ability to write clean, readable, and maintainable code and documentation in Java or Python.
- Have strong working knowledge of SQL and relational databases.
- Experience in requirement analysis, design, and prototyping.
- Experience using data-driven insights to recommend and implement process improvements.
- Ability to work independently with limited supervision.
- Excellent written and oral communication skills for technical and non-technical content.
- Willing to travel domestically up to 15% of the time.
- Position may be required to be on-call at times, including holidays and weekends.
- Competitive pay and performance-based bonus awards
- Competitive 401(k) matching program, stock purchase plans, and equity opportunities
- Comprehensive health, vision, and insurance plans with options for dependent coverage
- Unlimited PTO for salaried employees, covering vacation, holidays, and personal days
- Up to 12 weeks of fully paid maternity/paternity leave
- Special Walmart discounts for in-store and online purchases
- Complimentary daily lunches, beverages, and snacks
- Other benefits include short-term and long-term disability, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
Walmart, Inc. is an Equal Opportunity Employer. By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity – unique styles, experiences, identities, abilities, ideas and opinions – while being inclusive of all people.
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What We Do
Walmart Advanced Systems & Robotics, previously known as Alert Innovation, is now an essential component of the Walmart organization. Founded in 2013, the company focused on revolutionizing the retail industry through cutting-edge automation and robotic technologies.
In 2016, Walmart began collaborating with Alert Innovation on a customized solution for their market fulfillment centers. This partnership led to the successful pilot of the first Alphabot System in 2019 paving the way for Walmart’s acquisition of Alert Innovation in November 2022. Since the acquisition, Walmart has successfully launched several new market fulfillment centers and continues to rapidly scale this new technology at stores nationwide.
Why Work With Us
Our company is unique in that we are strongly tied to our core values. Our employees are passionate and driven individuals who together with our collaborative nature take on tomorrow's challenges and bring retail into the 21st century using robotics. Join our team and experience the difference.
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