Associate- Sales Operations

Z1 Tech is looking for a person with experience in building an organization, building systems for scale, leading high growth organizations and developing a high-performance culture. We want someone who knows how to move fast and break things, someone who can bring order to the chaos and not get overwhelmed by it. 

The Senior Associate- Sales Operations will be responsible for planning, implementing, managing and running all the sales operations of the company, including business planning, budgeting, forecasting and negotiations.

What will you do as a Senior Associate- Sales Operations:

• Enhance sales productivity by conducting proper analyses of the data and generate insights for the improvement of sales operations
• Keep track of all the MIS reports for sale processes and update them timely
• Provide operational day-to-day support with ownership of CRM and entire customer journey mapping
• Collate information and maintain dashboards with relevant documents, field updates, invoices, and payment links
• Create monthly content & reports for executive presentations and sales reporting
• Liasoning with Finance and Tech team to resolve payment & tech related queries
• Ensuring operational excellence and excellent customer experience
• Analyze and review current customer licensing, products, and usage
• Perform regular research on consumers, competitors, marketplaces, and trends
• Assisting the larger team in their day-to-day activities such as listing on marketplaces, tech support, documentation, and resolving chat queries

What are we looking for :

• Degree in business, marketing, or any other related field
• 1-2 years of experience in B2B sales operations, service, support teams preferably in a startup environment
• Excellent communication and research skills
• Must have excel data manipulation and transformation skills
• Previous experience on CRMs like Zoho, Freshworks, Salesforce, etc. would be a plus
• Excellent written and verbal communication skills; organized and detail-oriented
• Ability to organize projects simultaneously and keep an eye on the details
• High customer orientation and business acumen
• Interpersonal skills as well as the will and ability to cooperate with people from other departments and managerial levels
• Data-driven mindset, you are able to take decisions without requiring too much guidance

About our parent brand - Z1 Tech:

Z1 Tech (Great Place to Work-Certified™) is a technology first company which strives to innovate digital advertising and marketing to streamline automation in favour of humankind. Our mission is to build for the future. We believe in trying to play where the technology is going, not where it has been. This has enabled us to bet on the future and build successful brands like VDO.AI, Plunic, Jnee and NewsD. Our offices are located in the US and in India (Gurugram).

At Z1, we think innovatively. We are diverse and celebrate each other’s achievement and knowledge. We believe that equality in the workplace drives progress and works as a catalyst to holistic growth. Started with just 5 core members, we are now a team of over 150+ people who adhere to different values, beliefs, experiences, backgrounds, and preferences, it still seems like day one. 

We're committed to creating a dynamic work environment that values diversity and inclusion and represents employees across various skill sets. We embrace contributions from all ages, sexes, races, ethnicities, religions, sexual orientations, and gender identities.