Senior Associate, Key Account Management

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Grab for Business is Grab B2B Corporate Service team that helps to simplify all needs from transportation, corporate food, mart & express deliveries and marketing and other services through integrated approaches within Grab & OVO ecosystem. We are looking for a hands-on, a person who embraces challenges and understands how business works, and customer service excellence to anchor a portfolio for our Account Management team in Indonesia.

Get to Know the Role

You will report to the Sales Lead and will be the person in charge for clients in certain industry segments to use Grab & OVO corporate services. The main objective is to generate revenue, market penetration through sustainable long-term partnership. You will be based in Jakarta, and work in hybrid arrangement.

The Critical Tasks You Will Perform

• Maximize Revenue potential and actualization by demand generation and market penetration
• Improve Client Experience & Product Satisfaction
• Collaborate with multiple stakeholders to create solutions to client's need anchoring Grab ecosystem
• Use data, insights both internal and external for impactful decision-making towards business growth

Qualifications

What Essential Skills You Will Need

• You will have a min. of 5 years of experience in any Key Account Management, Project Management, Business Development/ Partnership role in enterprise or corporate clients
• Proficient in using Mircrosoft Office and Google Workspace
• Excellent in presentation, negotiation and multiple stakeholder management to create result, balanced with humility for learning and respect for others
• Make a sound business decision and recommendations which serves Win Win to both client & Grab Interest based on data interpretation, analytical thinking, and business ethics
• Passionate to make positive impact with high-level adaptability & CAN DO Attitude in fast moving working environment
• Wide Networking in FMCG, Marketing, Media, Creative Agency background will be considered high advantages

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.