Senior Associate, Hospitality

We're defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.
Here, "impossible" isn't part of our vocabulary. You'll face some of the toughest but most rewarding challenges of your career. They're worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.
The Crown Is Yours
As a Hospitality Associate, you'll play a key role in the growth and development of our users by driving the logistics and execution of can't-miss experiences, as well as assisting the company as a whole with various events to achieve strategic initiatives. If you are detail oriented and all about exceeding customer expectations, then we know you'll love it here!
What you'll do as Senior Associate, Hospitality

• Coordinate hosting experiences for our top customers, including suite hosting at sporting events, concerts, golf outings and more.
• Partner with our VIP team to gain insights on player preferences for hospitality, while staying up to date on key events within a given region of states.
• Manage a library of assets across your region & cover all event logistics- distributing tickets, leading player communications and more.
• Design various internal and external events to showcase the DraftKings brand.
• Partner with VIP to identify key learnings following an event and brainstorm ways to improve events year over year.
• Consistently striving to improve the DraftKings event experience, thinking critically and creatively about ways to make our hospitality the most impactful it can be.
• Become an expert on your region of states - constantly staying up to date on key sporting events, concerts, restaurants, venues and other marquee events that would be of interest for our customers.

What you'll bring

• Bachelor's Degree in Business, Marketing or related field.
• At least 2 years of related experience in the Gaming, Hospitality, or Events industries.
• You are passionate about improving the customer experience, solving problems, and driving positivity amongst the team.
• Well organized and high attention to detail, with the ability to work on multiple projects simultaneously often under challenging time constraints.
• Excellent customer service and communication skills.
• Have an ability to obtain and maintain required State Gaming Licenses.
• Must be based in MST or PST time zones.

Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 66,200.00 USD - 82,800.00 USD, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.