Senior Associate of General Management, Alternative Lending

Job Description
Join our dynamic team and lead the charge in developing innovative lending products that transform customer experiences and drive product excellence.
As a Senior Associate in the Alternative Lending General Management/Product Strategy team, you will play a crucial role in developing, launching, and growing future consumer lending products. You will leverage your expertise in product innovation and customer insights to shape strategies that align with Chase's broader goals. Your work will directly impact the success of our 'Buy Now, Pay Later' (BNPL) offerings and other lending solutions.
Job Responsibilities:

• Refine and develop the product construct for new Alternative Lending use cases.
• Perform analysis and competitive benchmarking to inform product features and value propositions.
• Identify and size new market opportunities in collaboration with Data & Analytics and Risk teams.
• Partner with cross-functional teams to support product discovery, customer research, and program management.
• Develop business cases and oversee financial forecasting and budgeting with Finance and Risk.
• Manage executive stakeholder relationships and communicate updates on product strategy and performance.
• Own the development of competitive insights in the BNPL industry.

Required Qualifications, Capabilities, and Skills:

• Minimum of 3 years of experience in strategy, product management, or a relevant domain area.
• Strong analytical skills
• Proven success in collaborating with cross-functional teams, influencing, and driving decisions.
• Bachelor's degree required..

Preferred Qualifications, Capabilities, and Skills:

• Consumer lending experience preferred; additional preference for Credit Card or Unsecured Installment Lending experience.
• Demonstrated ability to manage and prioritize multiple projects and workstreams.
• Excellent written and verbal communication skills with experience writing executive-level communications.
• Master's degree
• Experience in credit risk and financial modeling

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.