As a Senior Associate you will join the North America Drayage Procurement & Profit Management team, part of the CastleGate Forwarding (CGF) organization at Wayfair. CGF is a fast-growing, digital freight forwarder representing the inbound leg of our proprietary, end-to-end CastleGate Logistics offering. CGF seamlessly delivers inventory from international factories to destinations in North America and Europe on behalf of our Wayfair suppliers.
Key to that success is cost-efficient, reliable and high quality drayage service from destination port to final location. In this role, you will be responsible for procuring drayage service from carriers, negotiating contracts, managing their performance to service level agreements, all while maintaining a healthy margin and meeting CGF profit goals.
To be successful, you will build strong relationships with carriers and partner heavily with drayage operations and other CGF teams, to solve problems and develop creative solutions.
What You’ll Do
- Assist with creating and driving procurement strategy and vision to create an industry leading final mile network with best in class customer service.
- Discover delivery partners who are complementary to our team goals and service level standards
- Engage and reengage delivery partners to build and maintain relationships
- Develop applicable sourcing strategies
- Negotiate with external delivery partners to obtain valuable terms and conditions
- Examine existing contracts and determine areas of opportunity
- Analyze profit risk and perform profit risk management within the drayage business
- Work with cross-functional teams to ensure healthy margin and implement initiatives to achieve
- Facilitate regular performance review calls and quarterly business reviews with drayage vendors to evaluate operational, financial, and cost performance based on established metrics
- Attend conferences and industry events as needed to build relationships and explore new services
What You’ll Need
- Work experience in drayage procurement and drayage operations preferred
- Experience with contacting potential vendors, negotiating favorable rates, and converting leads to signed contracts
- Sales and Business Development mindset with a strong desire to "win"
- Data and process-oriented, comfortable learning data analysis tools
- Excellent communication skills, both written and verbal to detail processes in a simple and concise manner making information easy to understand and engaging at all levels
- Ability to thrive as part of a team or individually
- Ability to develop strong internal and external relationships with stakeholders
- Comfort working in a fast paced environment with often-changing priorities
- Desire to set goals and own your personal development
- Expertise with Google Suite
An Important Note about Wayfair's In-Office Policy:
- All Boston-based interns, Co-ops, and corporate employees will be in office in a hybrid capacity. Employees will work in the office on designated days, Monday - Thursday, and work remotely Friday.
Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].
What We Do
Wayfair is the destination for all things home: helping everyone, anywhere create their feeling of home. From expert customer service, to the development of tools that make the shopping process easier, to carrying one of the widest and deepest selections of items for every space, style, and budget, Wayfair gives everyone the power to create spaces that are just right for them.
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