Senior Associate - Card Acquisitions Channel Marketing

Job Description
Do you have a passion for new account growth and driving transformation within an acquisition channel? If so, the Acquisitions Center of Excellence of Card Services team may be the perfect fit!
As a Senior Associate - Branch Capabilities within the Acquisition Center of Excellence organization of Card Services, you will contribute to new account growth targets by overseeing the integration of new capabilities and enhancements within the branch ecosystem. You will develop and implement branch marketing strategies to grow accounts for Chase branded products through innovation, capabilities enhancements, and marketing across the various retail channels. This is a critical position within card, with complex and interesting business challenges and the potential to promote significant positive outcomes for the business.
Job responsibilities

• Develop and implement marketing strategies to grow accounts for our Chase branded credit card products through innovation, capabilities enhancements and marketing across our various retail channels.
• Determine the design of new origination capabilities and the experience Bankers and customer should have for our retail card acquisition efforts
• Work closely with key partners in product, design, tech, analytics and risk to develop and implement innovative strategies aimed at optimizing the branch experience, increasing engagement and account conversions
• Own end-to-end launches and roll-out of key capabilities including all field readiness items associated with the launch (piloting, and nationwide roll-out to almost 5K branches, communications, trainings, reporting, etc.)

Required qualifications, capabilities, and skills

• 3+ years of marketing experience
• Understanding of a marketing campaign operations environment with a customer-first mindset
• Strong business acumen with an ability to identify business opportunities, deliver results, and adjust plans as appropriate
• Experience managing relationships with partners and operating in a matrix based organization

Preferred qualifications, capabilities and skills

• Manage multiple initiatives to completion under concurrent, rigorous deadlines in a fast-paced dynamic environment
• Possess a strong business and marketing acumen with an ability to identify business opportunities, deliver results, and adjust plans as appropriate
• Have strong communication and interpersonal skills, and be able to express ideas in a confident, clear and compelling way
• Be results-oriented with strong attention to detail and the ability to work through roadblocks, timeline challenges and prioritization
• Be collaborative and build strong relationships across the organization
• Manage multiple initiatives to completion under concurrent, rigorous deadlines in a fast-paced dynamic environment
• Bachelor's Degree preferred

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.