Senior Applications Engineer

Overview of Role

ZwitterCo is seeking an experienced Senior Applications Engineer to join our team. This role will be a key contributor in ensuring the successful, high-impact application of ZwitterCo’s cutting-edge membranes across various industries with an emphasis on water and wastewater applications.

The candidate will play both an internal- and external-facing role and serve as a subject matter expert on the implementation and integration of ZwitterCo membranes into larger industrial process and wastewater operations. The ideal candidate will have deep experience in crossflow (tangential flow) filtration system design, including spiral wound reverse osmosis and ultrafiltration; membrane process integration within larger treatment plants; process and/or wastewater applications; and water and/or drinking water applications. 

Key to this role is the ability to work across functions in a fast-paced dynamic environment. Successful candidates will be highly motivated and able to self-manage work effort allocated to different priorities without losing track of less urgent projects. Candidates should be passionate about membrane technology and eager to work on the cutting edge, supporting early-adopter customers in gaining value from our products.

About ZwitterCo

ZwitterCo has developed a breakthrough in materials science, a new class of zwitterionic membranes with unprecedented fouling resistance, making it practical to filter challenging water, wastewater, and process streams. Our products are recognized as the premier tools for reusing wastewater, bringing new and impaired water resources into circulation, and maximizing efficiency in food and ingredient separations.

ZwitterCo was named Global Water Intelligence’s 2023 Breakthrough Water Technology Company of the Year and Fast Company’s Top Innovators of 2024. The company has commercial operations in numerous food and beverage, agricultural, and industrial sectors around the world and continues to advance its technology platform to unlock broader water, wastewater, and process applications. 

Responsibilities include

• Serve as an internal and customer-facing subject matter expert for ZwitterCo products and targeted applications/markets
•  Partner with the sales team in the customer discovery process and evaluate commercial opportunities for technical feasibility and risk
• Provide post-sales technical support for partners and end users to ensure customer success, including visits to customer sites to check on product performance or troubleshooting
• Develop process and system design guidelines for integration and fabrication partners in target applications/markets for spiral-wound membrane products
• Provide leadership in the development of our internal knowledgebase through assimilation of existing research and planning internal studies to gather product performance data
• Develop customer proposals which include providing a design and cost estimation for membrane systems using internal tools and datasets, including proofreading and review of proposals developed by less experienced applications engineers
• Lead in-person and online technical training for OEM engineers and/or end users 
• Evaluate, mitigate, and communicate technical risks associated with new applications, projects, and/or partners
• Author technical guidance documents and give oral/written presentations to customers, industry partners, and ZwitterCo business leaders as needed
• Provide mentorship to less experienced members of the applications engineering team

Qualifications 

• A university degree in an engineering discipline is required unless the candidate has extensive previous work experience in a comparable role. A degree in chemical, environmental, or mechanical engineering is preferred
• 10+ years of experience supporting crossflow membrane systems in an applications engineering role is required
• Subject matter expertise in one or both of the following fields:
  • Design and operation of industrial and/or brackish RO systems
  • Design and operation of food process membrane systems (sanitary RO/NF/UF)
• Broad and detailed working knowledge of non-membrane water and wastewater treatment technologies, such as coagulation/flocculation, softening, dissolved air flotation, etc.
• Familiarity with current product lines for RO/NF/UF membranes common in the market
• Excellent communication skills, both written and oral. Comfort with public speaking (hosting training, webinars, etc) is required

Schedule, Travel, Compensation, and Location
This full-time position will be located in Woburn, MA, or remotely within the US for highly qualified non-local candidates and reports to the Applications Engineering Manager.

Travel for this role is expected to be up to 25%, mainly consisting of customer success site visits and conferences. Most travel is expected to be short (2-3 nights away). 

Compensation will be commensurate with experience and include equity and benefits.