Senior Analyst, Microsoft Intune Specialist

Location

Brookfield Place - 181 Bay Street

Technology Services

Technology Services (TS) is responsible for delivering all enterprise infrastructure, applications and related end user technology services across all Brookfield business groups, comprised of approximately 6,500 users.

Brookfield Culture

Brookfield has a unique and dynamic culture.  We seek team members who have a long-term focus and whose values align with our Attributes of a Brookfield Leader:  Entrepreneurial, Collaborative and Disciplined.  Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.

Job Description

Location

Brookfield Place New York – 250 Vesey  or

Brookfield Place Toronto – 181 Bay

Job Description

Technology Services (TS) is responsible for delivering all enterprise infrastructure, applications, and related end user technology services across all Brookfield business groups, comprised of approximately 6,500 users globally. As the Microsoft Intune Specialist, you will be responsible for configuring, improving, supporting and maintaining the Intune platform.  You will own the management, administration, and optimization of the platform.

The ideal candidate for this role will possess the following attributes.

• Accountability – candidate has a sense of ownership when troubleshooting a problem and will see things through to completion.

• Professionalism - candidate maintains composure and integrity while providing timely support to end users. 

• Detail Oriented – candidate takes the time to listen and understand the issue and works with the appropriate teams to resolve.
   

Note: Night and Weekend work may be required.

Key Responsibilities

• Configure, deploy, and manage Microsoft Intune for mobile device management (MDM) and mobile application management (MAM).

• Develop and enforce security policies, compliance rules, and device configurations across the organization.

• Oversee the enrollment of devices into Intune, ensuring a seamless and secure process for users.

• Monitor Intune performance and generate reports on compliance, device health, and security status.

• Process automation using PowerShell.

• Provide technical support and troubleshooting for Intune-related issues, collaborating with other IT teams as necessary.

• Create and maintain documentation for Intune processes and procedures, and provide training to end-users and IT staff.

• Keep abreast of the latest developments and best practices in Microsoft Intune and related technologies.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.

• Minimum of 5 years of experience in IT, with at least 3 years focused experience as Microsoft Intune Administrator.

• Relevant certifications such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Modern Desktop Administrator Associate is an asset.

• Proven proficiency in Microsoft Intune, Azure Active Directory, Office 365, and related technologies.

• In depth knowledge of GPO and Intune Polices.

• Experience with Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune, Windows and Mac platforms, JAMF, Group Policy Administration, and virtual desktops.

• Azure Active Directory and Entra ID

• Strong analytical and troubleshooting skills.

• Excellent verbal and written communication skills.

• Ability to work effectively in a team environment and collaborate with colleagues across departments.

• Technical and practical knowledge of PowerShell scripting for administration, automation of processes, and issue resolution

Additional Responsibilities

• Participate in IT projects and initiatives, contributing technical expertise and support as needed.

• Conduct regular system audits to ensure compliance with organizational policies and industry standards.

• Assist in the development and implementation of IT policies and procedures for efficient and secure operations.

• Stay updated with the latest industry trends and advancements in desktop technologies and best practices.

Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it.  Accordingly, we do not tolerate workplace discrimination, violence or harassment.

Brookfield is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act. Should you require a Human Rights Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.