Role Description
As a Senior AI Governance Manager at Dropbox, you will join our Governance, Risk, & Compliance (GRC) team to design, implement, and coordinate Dropbox’s AI governance and risk program. Through this role you will increase user trust by managing risks related to Dropbox’s AI products and services.
You will help develop programs and mature our AI governance program. If you are passionate about building an AI governance program, working at the forefront of AI risk management, and are looking for an opportunity to stretch yourself in a dynamic team, then this role is for you.
As a Senior AI Governance Manager, you will play a crucial role building out Dropbox’s AI governance program. You will be responsible for implementing programs and controls to help us maintain user trust and adhere to Dropbox’s AI principles. You will help both Dropbox and our customers make informed decisions about the use of AI products and services. By joining our team, you will have broad remit to influence senior leaders and drive our AI governance strategy, while helping to mature the GRC program.
Responsibilities
Implement and maintain programs to support Dropbox’s AI governance framework and support our customer’s trust in our AI products
Strategic Leadership in AI Governance
- Develop and implement an AI governance framework that aligns with company AI Principles, legal requirements, and industry best practices that support our customer’s trust in our AI products.
- Collaborate with leadership to set long-term AI strategy, including risk management, compliance, and ethical AI policies.
- Serve as the primary point of contact for AI governance, advising C-level executives on policy and regulatory changes impacting AI.
- Monitor emerging regulatory and ethical standards in AI, adjusting governance policies proactively.
Policy and Compliance
- Create and enforce policies for responsible AI development, deployment, and monitoring, ensuring they align with global regulatory standards (e.g., GDPR, ISO42001).
- Ensure adherence to internal and external guidelines, including fairness, transparency, accountability, and privacy in AI systems.
- Collaborate with the partner teams to manage and document AI-related risks and incidents.
- Develop audit mechanisms and conduct regular compliance checks to validate adherence to AI governance standards.
Cross-Functional Collaboration and Education
- Partner with data science, engineering, and product teams to implement AI principles across the AI lifecycle.
Risk Management and Ethical Standards
- Lead the identification and mitigation of risks in AI applications, including bias, security, and privacy risks.
- Develop metrics and KPIs to assess AI systems' compliance with ethical and governance standards.
- Manage the creation of reports on AI compliance, performance, and risk, providing actionable insights to leadership.
Requirements
- 8+ years of experience building or maintaining risk programs
- Familiarity with AI governance related concepts and frameworks, such as NIST AI RMF or ISO 42001
- Familiarity with a broad range of technical concepts relevant to cloud computing environments: logical access, agile development process, security architecture, information security, network security, and privacy
- Experienced in risk assessment, familiar with various risk assessment frameworks and concepts
- Experience managing and reducing AI, security, privacy, or reliability risks
- Subject matter knowledge in FAIR based risk methodologies
- Strong project management and organizational skills
- Great people skills and ability to work well in fast paced team environment with a wide range of technical and non-technical teams
- Excellent writing, communication, organizational skills, and strong attention to detail
- Ability to confidently convey nuanced information to senior leaders
Compensation
Canada Pay Range
$151,700—$205,300 CAD
Top Skills
What the Team is Saying
What We Do
Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 2,500 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.
Why Work With Us
Our remote work model is a deliberate shift to provide greater flexibility, create a level-playing field, and evolve our culture to focus on people over places. Being a Virtual First company has allowed us to focus on our impact and effectiveness, by making investments in our employees according to what they need to do their best work.
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Dropbox Teams
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Dropbox Offices
Remote Workspace
Employees work remotely.
While remote work is the primary experience for our employees, we also prioritize opportunities for quarterly in-person collaboration knowing that connection is vital to a thriving workforce. We focus on how we work, not where we work.
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