Senior Administrative Assistant

Are you looking for an opportunity to collaborate and make an impact with a team of high achievers? To work with a tribe of top performers in a fun, exciting, and energetic environment? Do you long to be where your contribution really makes a difference, and where you are truly valued by your team?

At the Tom James Company, we thrive when our people thrive. We are currently looking for a Senior Administrative Assistant to be the supportive force that partners with our Chicagoland Director of Sales. The ideal candidate will be a highly responsive, proactive problem solver, who takes initiative, is self-motivated, with exceptional communication skills, and has meticulous attention to detail. He/she will have previous experience performing administrative & operational duties, and providing support to management. Given the changing nature of the executive landscape, we rely on our assistants for flexibility and foresight, while maintaining confidences related to high-level systems and operations.

Tom James Company offers a fun and dynamic work environment like nowhere else on earth. We exist to meet our customers’ increasing demands for convenience and provide world-class service. We take care of their clothing so they can put time to what is most important to them and can live the life they were meant to live! We operate with integrity, as it is the cornerstone of our relationships with customers, vendors, and one another.

Does this resonate with you? If so, apply to interview with our team today!

Objectives of this Role

With a primary responsibility of supporting the Director of Sales, provide support to the team as directed to ensure that company goals and objectives are accomplished, and operations run efficiently

Maintain and refine internal processes that support company-wide operations, coordinating internal and external resources to expedite workflow

Manage communication between Director of Sales and clients/employees/contractors, liaising with internal and external people on orders and tasks

Plan and orchestrate work to ensure the Director of Sales priorities are met, organizational goals are achieved, and best practices are upheld

Daily and Monthly Responsibilities

Manage professional and personal scheduling and all non-selling tasks for Director of Sales, including agendas, mail, email, calls, travel arrangements, client management, and other company logistics

Coordinate complex scheduling and extensive calendar management, as well as management of content and flow of information to the local team

Interface with clients and contractors to help fulfill all operational activities

Manage, coordinate, and arrange all back end details and logistics of client orders

Perform administrative and office support, such as typing, dictation, google spreadsheet creation, and maintenance of contact database

Maintain professionalism and strict confidentiality with all materials, and exercise discretion when interfacing with the business

Organize team communications and plan events, both internally and offsite

Other duties as assigned

Skills and Qualifications

2 years of experience in administrative role reporting directly to upper management

Superb written and verbal communication skills

Strong time-management skills and the ability to prioritize, organize and coordinate multiple projects at once

Highly responsive

Meticulous attention to detail

Proficiency in Microsoft Office and other office productivity tools, with aptitude to learn new software and systems

Flexible team player willing to do what it takes to get the job done; adaptable and enjoys a challenge

Ability to keep company confidences

High School graduate required. Some college preferred

Preferred Qualifications

Associates or Bachelor Degree

Experience implementing and developing internal processes and systems

Compensation:

$22.00 + (DOE) at 40 hours a week.

Monthly bonus based upon sales and/or number of new clients

Benefits:

Health and Dental insurance 

Life, short and long-term disability insurance

PTO (15 days per year), paid holidays

Matching 401(k), profit sharing, employee stock purchase plans