Company Description
Carousell Group is the leading multi-category platform for secondhand in Greater Southeast Asia on a mission to make secondhand the first choice. Founded in August 2012 in Singapore, the Group has a leading presence in seven markets under the brands Carousell, Carousell Media Group, Cho Tot, Laku6, LuxLexicon, Mudah.my, OneShift, REFASH and Revo Financial, serving tens of millions of monthly active users. Carousell is backed by leading investors including Telenor Group, Rakuten Ventures, Naver, STIC Investments, 500 Global and Peak XV Partners (formerly known as Sequoia Capital India).
As a team of passionate individuals working together to solve meaningful problems, there is so much more for you to discover in a career with Carousell. Our culture is made up of hiring, developing, and promoting people who embody our values of HEART, which is an acronym for Humility, Empathy, Accountability, Relentlessly resourceful and Teamwork. Together as an organisation, we make magic happen.
Job Description
We are seeking a highly skilled and experienced Order-to-Cash (O2C) Specialist to manage and oversee the daily operations of the O2C process. The ideal candidate will have a strong background in finance, accounting, and credit control, with a focus on revenue reporting, receivables, and collections. The role requires effective collaboration with internal and external stakeholders, ensuring compliance with regulations, and driving process improvements in a fast-paced environment.
Key Responsibilities:
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Operational Management:
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Oversee daily operations of the O2C process, including complex transactional reconciliations.
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Ensure adherence to proper accounting methods, policies, and principles for O2C.
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Accounts Receivable and Credit Control:
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Manage accounts receivable and credit control functions effectively.
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Drive proactive communication with business stakeholders regarding aging receivables and payment issues.
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Revenue Reporting:
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Partner with business stakeholders on revenue reporting and provide necessary support for receivables and collections.
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Month-End and Performance Reporting:
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Provide operational support for month-end closing processes.
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Generate and review periodic performance reports for senior management.
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Compliance and Controls:
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Ensure compliance with internal guidelines and external regulations related to O2C.
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Perform periodic self-assessments to maintain adherence to internal controls and guidelines.
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Stakeholder Collaboration:
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Liaise with banks, finance, product teams, new partners, Sales Ops, and sales teams to support business needs.
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Process Improvement:
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Support new business initiatives and drive continuous process improvements.
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Maintain a repository of documents and manage external reporting for regulators and auditors.
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Ad-Hoc Assignments:
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Undertake ad-hoc assignments as communicated by senior management.
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Client and Communication Management:
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Handle communication challenges with clients, including addressing payment concerns and collection issues.
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Overcome language barriers and maintain effective communication with clients in local languages.
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Tax and Legal Compliance:
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Ensure compliance with tax regulations applicable in the Philippines and Singapore.
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Understand and implement legal requirements related to invoicing.
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Qualifications
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Qualified CA / CMA / CPA / ICWA / MBA.
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At least 3-4 years of proven experience in a similar role, preferably in a fast-paced or e-commerce industry.
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Strong communication skills and ability to collaborate with business stakeholders effectively.
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Subject matter expertise in revenue reporting, O2C processes, and collections.
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Strong understanding of business logic and acumen.
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Technology-savvy with the ability to work with systems and analyze large data sets.
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Self-driven with excellent organizational and time management skills to handle multiple deliverables under tight timelines.
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A team player with good interpersonal and communication skills.
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Proficiency in the local language for effective client communication.
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In-depth knowledge of tax regulations in the Philippines and Singapore.
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Strong understanding of legal requirements related to invoicing.
Additional Information
Please note that Carousell will not ask for payment of any fees nor recruit on social media platforms. Legitimate information regarding career opportunities with Carousell can always be found on our official careers site at careers.carousell.com. If you have encountered any scams or are a victim of such scams, please promptly inform your local police.
By proceeding with your application, you are adhering to our PDPA policies. In case you are interested to know more, read about our Candidates Personal Data Privacy Statement.
By proceeding with your application, you are adhering to our PDPA policies. In case you are interested to know more, read about our Candidates Personal Data Privacy Statement.
What We Do
Mudah.my is Malaysia’s leading marketplace that offers a free and convenient platform for people to buy and sell new and preloved goods just with a simple post of an ad. Today, more than 8 million unique visitors visit Mudah to sell and buy everything from Cars to Cameras, Properties to Pets, Mobile phones to Motorcycles, Treadmills to Textbooks, Bicycles to Beds, Guitars to Golf sets, Plants to Posters, Watches to Washing machines, Tyres to Tablets, Dresses to Drums, Shoes to Shops, Collectibles to Computers, Jobs and more – Everything Also Mudah!