Direct Agents is looking for an experienced Senior Account Manager to lead client accounts, deliver standout campaigns, and build impactful relationships.
This NYC based role has a competitive salary range of $80,000 - $95,000, depending on experience, with annual compensation reviews based on performance. Potential bi-annual bonus pay is based on company and individual performance.
KEY RESPONSIBILITIES
- Client Campaign Management and Integration:
- Direct client account management and establish robust internal and external communication to ensure strong client relationships, retention, and successful campaign deliveries.
- Collaborate with clients to understand their business objectives and provide tailored solutions to reach those goals.
- Full ownership of client accounts project management; overseeing all active tasks, managing rolling priorities for the team, and moving initiatives forward.
- Coordinate campaign setup process including organizing and retrieving creative assets, building out ad copy, and QAing previews before launch.
- Assist the Finance team in the invoicing process.
- Create, edit, and present materials for internal and external meetings.
- Identify and upsell new opportunities and initiatives contributing to clients' goals.
- Can navigate biddable media channels and speak to all channels' capabilities
- Understanding of AdOps needs on new and existing clients & able to communicate to AdOps clearly
- Able to multitask multiple accounts, deliverables, account teams, and delegation to junior team members
- Performance Reporting:
- Generate analysis reports detailing campaign performance metrics, including budgets, and media placements.
- Analyze data to provide insights and recommendations for ongoing campaign improvements.
- Digital Marketing Training
- Participate in training programs to build up knowledge in various paid media areas and bring value to clients.
YOUR BACKGROUND
- 4+ years of relevant account management experience in digital marketing
- Experience with Search, Programmatic Display, and Paid Social advertising
- Strong time management skills -- ability to prioritize and meet deadlines and work in a fast-paced environment
- Experience with project management platform (ClickUp, Asana, Monday, etc) is a plus
- Must be self-motivated, highly organized, and a team player
- Strong attention to detail
- Excellent communication skills, both written and verbal
- Experience in MS Excel and interest in building up analytical skills
WHY DIRECT AGENTS
Work-Life Balance
- 4-Day Work Week: Join our innovative pilot program designed for sustained productivity and well-being
- Flexible PTO: Up to 24 days annually based on seniority, plus paid birthdays and volunteer days
- Remote Flexibility: Work from anywhere options based on seniority
- Family Support: Comprehensive paid parental leave and family-friendly policies
Comprehensive Benefits
- Premium Healthcare: Full coverage options including One Medical, KindBody, and mental health support
- Wellness Perks: Citibike membership, fitness reimbursement, and wellness programs
- Community: Dog-friendly office, team events, and an inclusive culture that celebrates diversity
- Modern Tech Setup: MacBook Pro and premium software tools
Innovation & Growth
- AI-Driven Innovation: Harness AI-powered workflows to optimize strategies and drive impactful results
- Future-Forward Tech: Access proprietary tools like Kanopy AI and custom GPTs for advanced marketing solutions
- Career Development: Shape your path through mentorship, training programs, and direct access to leadership
- Industry Impact: Contribute to thought leadership and strategic initiatives that drive agency innovation
Outstanding Environment
- Work with premier brands like Marvel, NBA, and NYSE while maintaining boutique agency creativity
- Direct Agents is proud to be an equal opportunity employer. Join us in shaping the future of digital marketing!
What We Do
Direct Agents is an independent, minority-owned digital marketing agency that specializes in performance-driven customer acquisition solutions. Founded by first-generation immigrants, Direct Agents celebrates its 19th year in business this year.
Our agency goes beyond the standard marketing toolbox through innovation in Paid Media, Enterprise SEO, Strategy, Amazon, Creative, Inclusive Marketing Strategy, Analytics, & Paid Social. Direct Agents is built to help clients achieve success through a diverse and passionate group of experts based in NYC, LA, and beyond.
We’re breaking the industry mold and leading with a diverse mindset. Here at Direct Agents, diversity isn’t just a buzzword, it’s in our DNA.
• 5x Winner of Crain’s Best Places to Work (2022, 2021, 2020, 2019, 2018)
• 42% Diversity
• 57% Female / Male ratio
• ‘WoDA’ is Direct Agents’ women powered employee resource group which works to pave the path to leadership for all women through monthly workshops
• ‘State of the World’ helps provide an open forum to discuss the social movements of our time and how we can have an impact on them
• Team and company-wide bonding events (ask us about our puppy breaks!)
• Opportunities to get involved with the community through mentorship and pro bono marketing services
• A work family that is as committed to its work as it is to having fun
Our culture offers more than just happy hours; we're fueled by excellence, collaboration, and growth opportunities. At Direct Agents, you are empowered to create your own career journey through cross-channel learning opportunities and mentorship. If you’re looking for a new role with space to directly influence the business and company culture, visit our Careers page and apply to become a “Shaper of Change!”
To learn more about our services visit www.directagents.com or email [email protected].
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