Company Description:
Trust Payments is an MFSA-regulated in Malta; and an FCA-regulated company in the UK. We provide a range of payments and commerce solutions, with market-leading technology and data insights.
We offer innovative payment methods and cutting-edge technologies, with a truly global presence. Our global offices cater to the most demanding business sectors, including retail, travel, hospitality, forex, and financial services.
Driving value for our clients and demonstrating genuine care for their success, is a core value of ours. We also believe in striving to build a better, more sustainable tomorrow and believe in conducting our business ethically, driving social and environmental change.
We have a passionate, collaborative, and diverse culture that recognizes that every employee contributes to our business success.
Find out more at www.trustpayments.com.
Trust Payments has an exciting opportunity for a Senior Account Manager (Gaming) to join their team.
Location: London, UK - Hybrid
Salary: Competitive + Benefits
How will you make an impact in this role?
The Role:
Responsible for collaborating with a portfolio of the company's top revenue generating clients within the Gaming sector. You'll contribute to maintaining and growing revenue of these assigned key accounts. The focus is on developing a deeper understanding of clients' business goals and creating collaborative strategies to connect these goals with the Trust product suite. This is a diverse role that values commercial awareness and relationship-building skills
What We Expect of You, Day To Day
- Serve as the primary contact for your portfolio of key accounts
- Develop understanding of your clients' payment strategies to increase adoption of Trust Payments products and services
- Create and nurture strategic account plans to build value-driven relationships that foster long-term development and retention, optimizing revenue potential
- Identify opportunities for additional services within the account portfolio and develop thoughtful proposals for client consideration
- Facilitate quarterly business reviews with your portfolio, providing meaningful insights into client processing, identifying opportunities, and addressing relevant client challenges
- Monitor performance of key accounts portfolio to support quarterly volume, revenue and additional service targets
- Collaborate across functions with Product/Compliance/Risk teams to resolve client queries and implement additional service opportunities
- Contribute within Trust Payments by supporting and sharing knowledge with team members
- Share expertise and guidance with clients and internal teams on primary technology
- Gather customer feedback to help identify potential new features or products that enhance our market position
- Participate in relevant company marketing or industry events to strengthen client relationships and grow accounts
Qualifications
- 3+ years of experience in Account Management within the Payments industry
- Knowledge of the Gaming sector with experience supporting a portfolio of Gaming clients
- Experience in account development (volumes & revenues) through additional services with a history of client retention
- Effective communication and interpersonal skills with ability to connect with stakeholders at multiple levels
- Skilled at presenting to stakeholders during client meetings and Business Reviews
- Resourceful approach to challenges with ability to adapt in a dynamic environment
- Enthusiasm for learning new technologies and understanding their application in client relationships
- Collaborative team contributor dedicated to achieving positive outcomes for the team
Additional Information:
Trust Payments is an Equal Opportunities Employer
We are a growing business with an aspiration to create a truly inclusive working environment, where each employee can reach their full potential. We celebrate the differences that exist within our teams. We encourage our people to bring their own opinions and thoughts to work, to be authentic and help us to innovate. We do this by embracing people as individuals, and appreciating that what works for one person, doesn’t work for everyone. We are committed to equal employment opportunity for all, regardless of race, heritage, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other protected characteristic.
If you require reasonable adjustments to be made to enable you to apply for a role with us, or wish to provide feedback about the accessibility of this website, please contact the Talent Acquisition Team.
Get a glimpse into the exciting world of Trust Payments through:
- Our Careers Page
- Our LinkedIn Life Pages
Next Steps:
Ready to revolutionize fintech? If you're excited about this opportunity, we'd love to hear from you!
To submit your resume for this opportunity, please complete the application form and click 'Submit Application' now.
Our Talent Acquisition Team will review your application promptly. We'll contact successful candidates via email and phone to discuss the next steps, including our inclusive interview process.
We offer comprehensive benefits to support our team members and their families' well-being.
Our robust benefits package includes (subject to local office benefits policy):
- Be part of a dynamic, market-leading Fintech experiencing rapid growth
- Flexible work arrangements tailored to role requirements and business needs
- Comprehensive wellness initiatives, including mental health resources supported by internally qualified mental health first aiders
- Extensive leave provisions, encompassing annual, volunteering, and birthday allowances
- Progressive family-oriented policies and benefits, including Maternity, Paternity and Adoption leave
- Robust compensation package, including pension scheme, healthcare plans, and life assurance
- Regular corporate events fostering team cohesion and company culture
- Diverse company culture and global working environment
- Continuous professional development and career advancement opportunities
Offer of employment with Trust Payment is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
To submit your CV for this opportunity, please complete the application form and click 'Submit Application' now.
What We Do
Our mission is to help businesses to optimise their sales and customer experience through facilitating speedy and seamless payments, loyalty, and data management creating truly Converged Commerce.
Our team of payment experts work with clients to understand their business goals, before providing a payment strategy that matches their requirements. Our solutions are flexible and international; we are passionate about powering commerce all over the world. Wherever your customer is based, and whichever payment method is their preferred option, Trust are here to help.
Our global technology platform connects to 50+ global banks to support multi-acquirer processing, as well as our own merchant acquiring solution in the EU, acquiring.com. The group holds an Authorised Payment Institution (API) License from the UK FCA, Principal Memberships with Visa and Mastercard, as well as money transmission and gaming vendor licences in the US.
