Senior Account Manager (div/f/m)

Please note, this is not a live role. If you would like to be considered for any future Senior Account Manager positions at DEPT®, please submit an application and we will be in touch when a suitable opportunity arises.
Senior Account Manager, Growth

Berlin or Germany remote

This role is part of our Growth marketing team. We deliver end to end data driven campaigns which foster both creativity and performance. Our specialty is creative, digital communications that drives performance, boost brand awareness, and shift market share for our clients including eBay, Douglas, Aldi, Smart, and more! Our team in Germany is the only agency that combines technology, creativity and data to really make our clients grow.

JOB PURPOSE

Do you feel at home in the digital environment? Do you enjoy strategic client management and pulling all the strings? Then let your skills speak for themselves as a Senior Account Manager - Growth (div/f/m), where you will accompany our existing, and new, clients and finding innovative solutions to challenges.

This role will lead the strategy for the brands they lead and oversee the day-to-day delivery of that strategy, coordinating a team of subject-matter-experts including paid search, social, SEO, affiliates, programmatic, creative, data and CRM. This includes leading existing accounts and winning and onboarding new accounts. 

Candidates must have experience managing teams, new business and complex campaigns for brands. Essentially, we want those who see themselves as our collaborator first and less of an administrator. Sounds like you? Then you’re exactly what we’re looking for! 

KEY RESPONSIBILITIES

• Drive strategic and sustainable client development and have a significant influence on the company's growth;
• Development, management and KPI-driven planning of complex digital client projects and journeys - you will not only focus on the profitability of your budgets;
• Communicative interface between our existing clients on the one hand and our cross-functional teams of creatives and strategists on the other;
• Presenting strategies, concepts and measures to clients and identifying unused potential.
• Coordinate a team of specialists to deliver against briefs to the highest standards 
• Work on new business pitches as part of a wider pitch team
• Onboard new DEPT® clients, ensuring a smooth onboarding process
• Develop annual strategies, identifying priorities for the year for clients
• Oversee, project manage and work with teams to develop brilliant digital campaigns 
• Manage deliverables from across the business (creative, technology, media, data)
• Ensure delivery of work is to the highest possible standard
• Ensure constant innovation across all deliverables
• Manage budgets for campaigns and always-on activity
• Manage client budgeting and account profitability 
• Manage relationships with clients
• Seek new business opportunities with existing clients
• Present work internally and externally

WHAT WE ARE LOOKING FOR

• You have many years of professional experience in managing projects with six-figure annual budgets in digital marketing.
• You’re driven by insights and analyses and build your strategies comprehensively and logically on them
• You have a very good understanding of digital marketing mechanisms
• You enjoy providing strategic advice to clients and are successful at selling your expertise profitably
• You are enthusiastic about current digital industry discussions and trends
• You are able to present your complex strategic ideas clearly on slides
• Can give clear instructions for future actions because you have a very good understanding of reporting and analysis.
  

WE OFFER

• Company pension scheme
• Flexible working hours, working from home and abroad work
• Lease bike options / JobRad 
• Health & Wellbeing -  you have free, anonymous and unlimited access to 1-on-1 online coaching and mindfulness consultations with psychologists via chat, phone or video call 
• €30 per month - You can use the flexible package for digital food stamps and/or fitness providers/sport clubs/massage studios, internet costs, and/ or public transport
• Future Bens - We cooperate with FutureBens and offer you exclusive access to sustainable, healthy products at attractive deals
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE? 

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DIVERSITY, EQUITY & INCLUSION 

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.