Senior Account Management (Ads)

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

We are a dynamic team focused on growing Grab and our merchants. We help merchants expand their business by managing their content and introducing beneficial tools like campaigns and advertisements. Our team consists of young, driven individuals. If you're a passionate salesperson looking to grow in Ads, join us!

Get to Know the Role

We're looking for an Account Management (Ads Specialist) to lead Ads solutions for merchants. If you have experience with Ads solutions and SMB partners, we want to hear from you! Reporting to the Merchant Partner Manager, you'll support our merchants and team in growing GrabFood while enhancing your market expertise. This role is based in our Malang office with a hybrid work arrangement and is contract-based.

The Critical Tasks You Will Perform

• Create digital advertising strategies to boost merchants' visibility, engagement, and sales both in-app and externally
• Build relationships with diverse merchants in multiple cities, understanding their advertising needs and offering aligned solutions to grow ad sales.
• Track on ad performance, providing insights for improvement to enhance campaign effectiveness and return on investment.
• Work with marketing, campaign management, and product development teams to create cohesive advertising campaigns that meet our goals.
• Stay updated on industry trends and technologies to refine advertising strategies and keep our offerings market-attractive

Qualifications

What Essential Skills You Will Need

• Minimum Bachelor's degree in Marketing, Business, Advertising, or a related field.
• Minimum 5 years of experience in digital advertising within the online food delivery or e-commerce industry.
• In-depth understanding of digital advertising platforms like Google and Facebook Ads, and experience in app-based marketing strategies.
• Proficiency in analyzing campaign performance metrics and making data-driven decisions to optimize ad performance, with experience in tools like Google Analytics.
• Experience with SEO, SEM, PPC ads, and sales tools like Salesforce.
• Experience presenting advertising solutions to clients to influence their decisions.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.