Senior Account Development Manager (all genders)

INCLUSIVE BY DESIGN

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

Zalando makes e-commerce easy for our customers and for our partners. Backed by our tech & logistics expertise dedicated to fashion and lifestyle, we offer innovative business-to-business (B2B) services to our global partners. Our brand ZEOS takes this to the next level.

With ZEOS, we're opening our best-in-class fulfilment solutions to our partners so their direct-to-consumer business across Europe is seamless. In short, ZEOS takes Zalando's logistics capabilities on a new journey.

Our teams combine passion and expertise for logistics, tech and solving relevant industry challenges. Everything we do is aimed at unlocking the full potential of the European market. Our solutions support more than 1.000 fashion and lifestyle brands and retailers selling on Zalando and other sales channels across Europe. We've built the biggest logistics network in the fashion & lifestyle industry. 

Join us! If you share our passion, want to advance our partners in a rapidly growing and dynamic environment and are looking for an opportunity to shape the future of the industry – then join our innovative team and take the next step in your career.

WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)..

• Identify opportunities to sell ZEOS B2B logistics solutions to existing and future partners based in DACH, Benelux and Nordics

• Develop account strategy plans and build strong relationships with internal and external stakeholders up to C-level to achieve sales targets and KPIs

• Ensure gross margin targets are met through cost control, forecast management and annual price negotiations

• Provide accurate and concise reporting on a monthly basis of key actions and ongoing opportunities

• Gain an in-depth understanding of each partner’s supply chain and how ZEOS product range can increase efficiency, competitiveness and profit for the partner, whilst enhancing and meeting our objectives

• Resolve critical issues with high level of complexity and de-escalate in a timely manner

• Undertake special projects as requested to support the development of the sales team processes and practices

WE'D LOVE TO MEET YOU IF...

• You possess 5-10 years sales experience with a strategic scope, and a demonstrable track record of negotiating and closing deals and meeting or exceeding sales quotas.

• You bring extensive industry experience from the field of logistics and/or key account management in e-Commerce.

• You are highly organised, autonomous and capable of navigating in a fast-paced, exciting and entrepreneurial organisation. 

• You are able to build strong relationships with key decision makers up to C-level.

• You confidently interpret data, draw conclusions and give presentations.

• You have a Bachelor's degree in Business or Supply Chain Management.

• You are fluent in English and in German.

OUR OFFER

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee shares program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners

• 2 paid volunteering days a year

• Hybrid working model with 60% remote per week, actual practice is up to each team to best support their collaboration

• Work from abroad for up to 30 working days a year

• 27 days of vacation a year (for Zalando SE)

• Relocation assistance available (subject to prior agreement)

• Family services, including counseling and support

• Health and wellbeing options (including Gympass)

• Mental health support and coaching available

Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us