SDR Manager

The Role:
The SDR Manager leads a team of Sales Development Representatives to identify and qualify leads, ensuring a strong pipeline for the sales team. This role involves hiring, coaching, and developing SDRs, analyzing performance metrics, and optimizing processes to achieve team goals.
Responsibilities:
Team Leadership & Development

• Hire, onboard, and train new SDRs to build a high-performing team.

• Provide ongoing coaching, feedback, and performance evaluations.

• Foster a collaborative and positive team environment.

Strategy & Execution

• Design and implement effective outreach strategies to generate qualified leads.

• Collaborate with marketing and sales teams to align lead generation efforts.

• Develop and refine call scripts, email templates, and other outreach tools.

Performance Management

• Track and analyze key performance indicators (KPIs), such as call volumes, email outreach, and lead conversion rates.

• Set individual and team goals, ensuring alignment with broader organizational objectives.

• Address underperformance through structured improvement plans.

Process Optimization

• Implement and maintain tools and technologies (e.g., CRM, sales engagement platforms) to streamline workflows.

• Continuously analyze data and adjust processes to enhance efficiency and outcomes.

Reporting & Communication

• Provide regular updates to leadership on SDR team performance and pipeline contributions.

• Share insights on market trends and customer needs gathered through outreach activities.

Qualifications

• Bachelor's degree required.

• For external hires: 2-3 years of leadership experience in a Sales or SDR role.

• For internal candidates at Morningstar: 2 years of sales and/or relevant SDR experience.

• Strong communication and interpersonal abilities.

• Analytical mindset with experience using CRM and analytics tools (e.g., Salesforce, HubSpot).

• High level of organizational skills and attention to detail.

• Ability to motivate and inspire teams to achieve challenging goals.

Total Cash Compensation: $111,400 - $150,000 USD Annual
Compensation and Benefits
At Morningstar we believe people are at their best when they are at their healthiest. That's why we champion your wellness through a wide-range of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide:

• Financial Health
  • 75% 401k match up to 7%
  • Stock Ownership Potential
  • Company provided life insurance - 1x salary + commission

• Physical Health
  • Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plans and coverages
  • Additional medical Wellness Incentives - up to $300-$600 annual
  • Company-provided long- and short-term disability insurance

• Emotional Health
  • Trust-Based Time Off
  • 6-week Paid Sabbatical Program
  • 6-Week Paid Family Caregiving Leave
  • Competitive 8-24 Week Paid Parental Bonding Leave
  • Adoption Assistance
  • Leadership Coaching & Formal Mentorship Opportunities
  • Annual Education Stipend
  • Tuition Reimbursement

• Social Health
  • Charitable Matching Gifts program
  • Dollars for Doers volunteer program
  • Paid volunteering days
  • 15+ Employee Resource & Affinity Groups

Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. While some positions are available as fully remote, we've found that we're at our best when we're purposely together on a regular basis, typically three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
001_MstarInc Morningstar Inc. Legal Entity