Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Scrum Master
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The Scrum Master will work with a multidisciplinary delivery team whose responsibility is to design and develop applications based on defined requirements. This Scrum Master role has additional solution delivery, coordination and communication responsibilities and is considered a senior and influential role. You will be working as part of a global distributed development organization using Agile Scrum methods.
Primary Objectives
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Lead the SCRUM development team to implementing solutions within a collaborative, high trust, solutions delivery team that will contain other developers, architects, product owners and DevOps engineers.
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Responsible and influential in the planning of solution delivery and the related release communication and coordination.
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Facilitate the SCRUM ceremonies including sprint planning, daily stand up, refinement sessions and sprint retrospectives.
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First point of contact for topics like User Stories, maintenance of the Scrum artifacts like Product Backlog, Sprint Backlog, Burndown charts.
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Mentor and guide the team on how to use Agile practices and values.
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Facilitate discussion, decision-making and conflict resolution.
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Proactive identification of potential blockers and elimination of those for and with the team by bringing in relevant solutions and quality improvements (Moderation and mediation).
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Close collaboration with product owners and development teams.
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Support of the Scrum teams in regards to self-organization and takeover of responsibilities to reach the team and company goals.
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Strong verbal, written and organizational skills and a strong customer focus.
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Will perform additional job duties as required.
Knowledge & Skills
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Certified Scrum Master (SCM or PSM I or PSM II required).
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Experience in playing the Scrum Master role for at least 3+ years for a software development team that was diligently applying Scrum principles, practices, and theory.
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Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown technologies, various retrospective formats, handling bugs, etc.).
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Experience in working on Payments domain or alternatively an equivalent high transaction volume industry/product.
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Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
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Awareness and experience with general Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.
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Experience in working on Java based projects is a nice to have.
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Bachelor’s degree in a relevant discipline such as computer science, business informatics or mathematics. Comparable education or professional experience also considered.
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High on social skills, team spirit and empathy.
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Willingness to take ownership and ability to show strong personal commitment for the department and the team goals; must be comfortable with being considered a reliable and proactive influential team member who is not afraid to take on responsibility in the team.
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Ability to communicate clearly to business analysts and stakeholders as well as technical-representatives.
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Very strong and proven communication and coordination skills, open-minded and determined.
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Very organized and highly competent in solving issues and finding solutions.
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Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
Our commitment to Diversity and Inclusion:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.
Top Skills
What We Do
Fiserv, Inc. (NASDAQ: FISV) is a leading global technology provider serving the financial services industry, driving innovation in payments, processing services, risk and compliance, customer and channel management, and business insights and optimization. For more information, visit www.fiserv.com.
