SAP, Business Systems Analyst

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Business Systems Analyst - US1

Job Summary:

The Business Systems Analyst (BSA) is part of the System Engineering team who is a technical SME of the equipment asset management module in SAP system and the processes that govern overall equipment lifecycle management.  On top of supporting day to day processes on EAM which directly affect manufacturing operations, this individual will be responsible for seeing through system/process changes where gaps are identified which result in significant cost savings/avoidance and/or enhanced customer experience. The working environment is one that is fast-paced, dynamic involving interactions with multiple stakeholders / business units.
Responsibilities:

• Work with internal business teams to understand their processes pertaining to equipment lifecycle and meet the needs efficiently and at scale by using SAP EAM system primarily

• Investigate and resolve real time system application issues which can be time / mission (affecting production) critical, engaging additional technical or functional resources as necessary

• Collaborate with GIS and business teams to design application solutions by analyzing functional requirements, studying and creatively leveraging standard SAP capabilities, proposing configuration specifications, and configuring application

• Collaborate with Analytics team as necessary to create data pipelines and visualization reports relating to equipment metrics

• Plan, coordinate, execute, and document system functionalities / processes relating to equipment lifecycle. This would involve creating process maps, system workflows, drafting Work Instructions / Job Aids / Quick Reference Guides (QRGs) / Playbooks

• Actively work to understand EAM linkages with other SAP modules (e.g. material management, production planning, finance) and manufacturing software (e.g. Camstar, LIMS), to propose changes and appreciate impact related to EAM integration

• Lead cross-functional team members in the implementation of strategic projects and enhancements from requirements gathering through deployment and post-production support

• Perform User Acceptance Testing (UAT) of proposed system enhancements with an eye to finding gaps and proposing UAT scenarios to be tested

• Assess change impacts prior to change deployment

• Maintain active communication / present to stakeholders regarding changes to the system and the introduction of new and enhanced functionality and manage expectations

• Analyze problems, diagnose them and find root cause, and then either create a fix or partner with a team to collaboratively design a solution

• Draft systems training materials and provide training to end users

• Perform routine data steward tasks in SAP EAM

• Maintain and ensure integrity of MMS/CMS master data, driving data remediation, if necessary, efforts to completion

• Propose continuous improvement and cost savings initiatives

• Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve data inconsistencies

• Assist in data collection and feedback on system performance and functionality

• Analyze past results, perform variance analysis, identify trends, and make recommendations for improvements

• Provide management team with any metrics, reports, discrepancies, and escalations

• Create and drive drafting of business cases for ALM GBP

• Collaboration with regional and global teams and ALM GBP projects/initiatives

• Support audits by extracting relevant equipment related information and perform basic tasks in internal quality systems

• Acquires and maintains a clear understanding of the technologies utilized in Illumina’s processes

• All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional task and responsibilities

Requirements:

• Bachelors’ Degree or equivalent work experience. Masters’ Degree would be advantageous.

• 3 years of relevant experience

• SAP EAM Experience

• Advanced understanding of Microsoft Excel, Outlook, PowerPoint and Word

• Experience with project/task management systems (Asana, Confluence, JIRA)

• Experience with database querying (SQL) and data visualizations tools (Tableau) would be desirable.

• Strong communication (verbal and written) and presentation skills

• Ability to multi-task in a fast-paced environment

• Experience in a customer centric environment

• Strong analytical skills, able to map processes and propose continuous improvement initiatives

• Detail oriented, accurate with a focus on quality when interacting with EAM system

• Problem solving skills paired with ability to be proactive and foresee next steps

• Willingness to complete a broad range of administrative responsibilities ranging from entry to senior level

• Confidence to take delegated tasks and ask questions for clarification

• Work experience in Life Sciences / Pharmaceutical / Medical Devices industries / clinically regulated environment would be advantageous.

The estimated base salary range for the SAP, Business Systems Analyst role based in the United States of America is: $73,400 - $110,200. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.

At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. If you require accommodation to complete the application or interview process, please contact [email protected]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.