Company Description
We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (19,000+ experts across 35 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!
By this point in your career, it is not just about the tech you know or how well you can code. It is about what more you want to do with that knowledge. Can you help your teammates proceed in the right direction? Can you tackle the challenges our clients face while always looking to take our solutions one step further to succeed at an even higher level? Yes? You may be ready to join us
Job Description
- Provide continuous support to end-users during the SAP IS-Retail solution rollout; - Work closely with business users and process owners to understand their reporting and analytics requirements
- Assist end-users in navigating and utilizing analytics tools effectively
- Collaborate with local teams to address and troubleshoot analytics-related challenges
- Conduct training sessions for end-users
- Provide ongoing support and address user inquiries and issues
- Create documentation, user guides, and best practices to assist end-users
- Facilitate knowledge transfer to local teams
- Assist in change management efforts
Qualifications
- Previous experience with at least 1st level support in SAP Analytics
- Minimum 2 years of experience in support projects working with ticket solving and incidents
- Fluent in Polish
- Available for extensive travelling
- Open to a 6 month contract
Top Skills
What We Do
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 19,000 experts across 36 countries, forming a Nation of Nagarrians, ready to help our customers succeed.