Description
We are looking for a Solution Engineer to become an integral part of our Professional Services team at Dot Compliance. At Dot Compliance, we strive to ensure customers’ satisfaction and an effective onboarding process. As a Solution Engineer, you will work closely with professional services global team to support technical activities during customer onboarding stage, develop tools and scripts to improve the process and work closely with the product team to design and develop the tools required to support new products and features. You will be working in collaboration with the customers and closely with our support, product, and customer success teams.
Dot Compliance is a cloud based, innovative software company, and our product, built on Salesforce platform, allows life science customers to manage their quality and compliance
Our ideal candidate should be passionate about learning new technologies, organizing information \ data, and keen on becoming a part of a growing and dynamic team. You will succeed in this role if you are a problem solver that likes to work with data and people to drive the best solution for both the customer and Dot.
Responsibilities:
- Perform Configuration according to requirements.
- Providing technical support and working with the Professional Services team’s ongoing projects
- Using Salesforce configuration tools, Implementing customer requirements in DOT Compliance system
- Perform deployment of configuration and customization between customers orgs
- System performance testing and validation
- Collaborate with Product, customer Success, R&D, Support, QA, Dev Ops
Requirements
Requirements:
- 4 years of experience in Salesforce platform application configuration or administration
- Proven experience in salesforce deployment
- Proven experience in developing complex Flows
- Development of Apex/LWC/VF is an advantage
- Good knowledge of Excel
- Excellent written and oral communication skills - Hebrew and English
- Independent learner with the ability to adapt and understand concepts with agility.
- Team Player, able to excel in a rapidly changing, hyper-growth, startup environment.
- Relevant degree from a recognized university/Collage
A+ if you meet these requirements
None
Top Skills
What We Do
Dot Compliance provides a ready-to-deploy, Salesforce-native eQMS with the industry’s first AI specifically built to deliver safe, reliable decision guidance for critical quality issues. This offers faster, more proactive quality and compliance through vertical AI that empowers data-driven decision making in life sciences quality and compliance.
