ABOUT THE JOB
The ideal candidate is a detail-oriented team player with experience managing project resources and coordination from a technical standpoint across multiple projects simultaneously. You must set and achieve objectives, ensure both top quality and control of each project, handle client and vendor interaction, and act as the subject matter expert.
Previous hands-on Salesforce experience is required. Existing Salesforce certifications or demonstrated success on Trailhead are looked upon very favorably. This role may require occasional travel and is only suitable for those with a high degree of self-management. The ideal candidate is within an hour's commute to our office in Indianapolis. This individual will lead a team of managed services resources and delegate work from within the managed services book of business. The nature of this work requires in-office in-person team collaboration, therefore we ask that you are willing and able to come into the office Monday through Friday.
CloudMasonry Momentum is a top-tier Managed Services team offering its clients ongoing enhancement support. Based on the principles of Consistency, Connected, Flexible, Momentum provides a core team for each of its clients with connections to the broader CloudMasonry organization. Momentum leverages a methodology grounded in the agile framework that gives stakeholders the flexibility to update priorities as business needs change.
RESPONSIBILITIES
Manage the ongoing momentum for a book of business
The ability to build and maintain a backlog of enhancements based on your client's business and their needs
Take charge and effectively steer a minor project to success, with minimal to no guidance or oversight
The ability to lead a project team to deliver quality outcomes requiring strong delegation skills and effective communication
Consulting clients on solutions that meet their business needs and getting buy-in from various stakeholders to proceed with the implementation of those solutions
Develop & track backlog progression and share that information in a timely and meaningful manner to allow clients to make informed decisions
Anchoring client engagements by developing a deep understanding of the client's organization and building trust with the people involved
Facilitate Quarterly Planning Sessions with each client's stakeholders to review the progress of work to date, review next quarter's roadmap, and prioritize any new initiatives.
Experience in project management as a project manager
Significant expertise in developing and implementing solutions using Salesforce
IDEAL CANDIDATE
3+ Years of Salesforce Consulting Experience
Salesforce Admin Certification - Required
Salesforce Sales or Service Cloud - Required
Ability to architect high-quality solutions on the Salesforce platform
Substantial project and client management skill sets
Demonstrated leadership experience
Familiar with either Scrum or Agile project methodologies
BENEFITS
Full-time Position
Medical Insurance
Dental / Vision Insurance
401k Plan
Unlimited PTO
Parental Leave
Paid Company Holidays
Bonus Eligible
DIVERSITY, EQUITY, & INCLUSION
Our customers come from all walks of life, and so do we. We hire dynamic people from diverse backgrounds, not just because it’s the right thing to do, but because it makes our people-focused company stronger. If you share our values and enthusiasm for creative problem-solving, you will find your place at CloudMasonry.
APPLICATION PROCESS
Following your resume submission, you will receive an email requesting you to take an applicant assessment. This assessment helps us match your talents and attributes to our positions. If you choose not to participate in the assessment, you will not be considered for the position.
What We Do
CloudMasonry provides its customers with a single flexible consulting partner that can manage every aspect of their digital solution. For some, that means the one time design, development, and testing of a new business application. For others, it means the ongoing enhancement and support of a critical business system that is always evolving.
CloudMasonry is proud to be an official consulting partner of Salesforce. While our technical experience extends well beyond basic CRM, the Salesforce suite of applications and its ecosystem of 3rd party tools remain at the very heart of the work we do.
Why Work With Us
Our customers come from all walks of life and so do we. We hire dynamic people from diverse backgrounds, not just because it’s the right thing to do, but because we see it as a strategic advantage that makes our people-focused company and solutions stronger.