Salesforce Operations Analyst (f/m)

Posted Yesterday
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Paris, Île-de-France
Hybrid
Entry level
Software • Web3
The Role
The Salesforce Operations Analyst at Ledger is responsible for optimizing operational procedures for Sales Teams, developing automated reporting, managing sales workflows using various tools, maintaining integrations and supplier relationships, and supporting training for new team members. Key focus areas include pipeline reliability and post-sale contract activities.
Summary Generated by Built In

We're making the world of digital assets accessible and secure for everyone. 

Join the mission. 


Founded in 2014, Ledger is the global platform for digital assets and Web3. Over 20% of the world’s crypto assets are secured through our Ledger Nanos. Headquartered in Paris and Vierzon, with offices in UK, US, Switzerland and Singapore, Ledger has a team of more than 500 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 6 millions units already sold in 200 countries. 


At Ledger, we embody the values that make us unique: Pragmatism, Audacity, Commitment, Trust and Transparency. Hear from our employees how they shape the work we do here


The Sales Operations team is responsible for all the analytics and operational expertise for Ledger Enterprise, Ledger’s B2B business. The Sales Ops team's responsibilities assist the overall process from a new lead, right up until the invoice being sent to a client by providing market analysis, KPIs, and pricing. 

Your mission

  • Define, govern and improve operational procedures for the Sales Teams across Ledger
  • Develop effective, accurate and ideally automated reporting to senior management on activity, pipeline, lead generation, sales and other KPIs
  • Provide sales team with the tools, reporting & cadence required for them to deliver against targets, and assist with commission planning
  • Optimise sales workflows from marketing automation, leveraging HubSpot, Salesforce, LinkedIn Sales Navigator, AirCall, ZoomInfo etc
  • Manage & govern post sales contract activity liaising with internal teams, to ensure contractual and invoicing obligations are met 
  • Maintain source systems and up to date integrations between these systems
  • Manage supplier relationships with core tools, ensuring technical and internal issues are resolved swiftly and effectively
  • Work with sales managers to create and maintain data flows that ensure Salesforce pipeline and forecasts are reliable - then ensure documentation is up to date 
  • Prepare periodic business review presentations
  • Participate in the onboarding and training process for new sales team members

What we’re looking for:

  • Experience in operations, consulting or financial services industry.
  • Should you not have this, a combination of a relevant degree and experience in another sector is welcomed
  • Exposure to tools such as Salesforce, Hubspot and Tableau 
  • An understanding of the wider financial industry, plus points if you can supplement this with knowledge of the crypto sector
  • Someone who is incredibly well organised, and able to prioritise their workload
  • Fluency in English. If you speak any other languages then of course that is a plus

What’s in it for you?

  • Equity: Employees are the foundation of our success, and we award stock options so you can share in that success as we grow
  • Flexibility: A hybrid work policy
  • Social: Frequent social events, snacks and drinks
  • Medical: Comprehensive health insurance policy offering extensive medical, dental and vision care coverage
  • Well-being: Personal development, coaching & fitness with our dedicated partners
  • Vacation: Five weeks of paid leave per year, in addition to national holidays and rest & relaxation (RTT) days
  • High tech: Access to high performance office equipment and gadgets, including Apple products
  • Transport: Ledger reimburses part of your preferred means of transportation
  • Discounts: Employee discount on all our products

We are an equal opportunity employer for all without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age

Top Skills

Hubspot
Salesforce
Tableau
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The Company
Paris
751 Employees
On-site Workplace
Year Founded: 2014

What We Do

Founded in Paris in 2014, LEDGER is a global platform for digital assets and Web3. Ledger is already the world leader in Critical Digital Asset security and utility. With more than 6M devices sold to consumers in 200 countries and 10+ languages, 100+ financial institutions and brands as customers, 20% of the world’s crypto assets are secured, plus services supporting trading, buying, spending, earning, and NFTs. LEDGER’s products include: Ledger Stax, Nano S Plus, Nano X hardware wallets, LEDGER Live companion app, [ LEDGER ] Market, the world’s first secure-minting and first-sale distribution platform, and Ledger Enterprise. With its ease of use, LEDGER allows a user to begin investing in digital assets and ultimately, achieve financial freedom in a safe and stress-free environment.

Headquartered in Paris and Vierzon, with offices in London, New York and Singapore, Ledger has a team of more than 900 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto
Headquartered in Paris and Vierzon, with offices in London, New York and Singapore, Ledger has a team of more than 900 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including more than 6 millions devices already sold in 180 countries.

Ledger combines either Nano S Plus or Nano X and the Ledger Live app to offer consumers the easiest way to start their crypto journey while maintaining full control over their digital assets. With its ease of use, Ledger allows users to begin investing in digital assets and ultimately, achieve financial freedom in a safe and stress-free environment, with education provided by its Ledger Academy and Quest.

In addition to consumer products, Ledger has also developed Ledger Enterprise, a digital asset custody and security solution for institutional investors and financial players.

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