Senior Salesforce Consultant

This remote position is open to Toronto-based professionals who are authorized to work without sponsorship.

Do you have a passion for innovation and problem-solving within the Salesforce ecosystem? At V2, providing speed and direction to our clients’ operations is our passion. To do this, we bring together a diverse and remarkable group of world-class consultants, business analysts, and developers with intellectual curiosity, a passion to grow, and the confidence to share modernistic ways of thinking. V2 delivers a unique blend of industry-specific Salesforce consulting services spanning implementations, transformation advisory and managed services. We are a Salesforce Crest Partner of 18 years and make it our mission to improve key revenue, profitability, and productivity metrics of our clients while making a significant impact on the day-to-day experiences of their employees. 

We are seeking a Senior Salesforce Consultant to join our Global Team. This role will play a key role in our projects by providing world-class project/program management while driving strong relationships with executives and key stakeholders. Engagement Managers at V2 are responsible for leading our client engagements, gathering requirements, designing solutions, and partnering with Delivery Leadership to achieve customer goals and project deliverables. Our Consultants have the opportunity to lead Enterprise-level projects at global brands while developing skills and knowledge in the areas of project/program management, management consulting, technology consulting, and solution architecture.

Adaptability and flexibility are key in this role. While our hours of operation are 8:30 a.m. - 5:30 p.m. EST, this role may require flexibility to take calls outside of core hours (contingent upon client needs).

Key Responsibilities

• Lead and manage Salesforce projects from inception to successful delivery, ensuring timelines, scope, and budgets are adhered to.
• Define project scope, create detailed plans, allocate resources, and manage risks to ensure smooth execution.
• Drive cross-functional collaboration between internal teams, technical staff, and business stakeholders to ensure project success.
• Continuously monitor progress, adjust plans as necessary, and communicate effectively with all parties involved.
• Serve as a trusted advisor to clients, providing strategic guidance on Salesforce best practices, business needs, and opportunities for innovation.
• Lead discovery sessions, gather and analyze business requirements, and translate them into actionable Salesforce solutions.
• Manage stakeholder relationships at all levels, ensuring expectations are set and met throughout the project lifecycle.
• Develop and execute user adoption and training plans, ensuring clients are fully prepared to use their new Salesforce solutions.
• Design scalable, secure, and maintainable Salesforce solutions that align with client business goals.
• Implement and configure Salesforce using declarative tools (e.g., Flows, Reports, Validation Rules)
• Stay current with Salesforce innovations, ensuring that clients benefit from the latest features and best practices.

Ideal Background

• Bachelor's Degree in relevant field
• 4+ years (at a minimum) of relevant professional experience with a distinct record of achievement in consulting and/or program management
• 3+ years Salesforce.com consulting/implementation experience
• Passion for solving business problems by leveraging technology
• Process flow optimization and organizational change management experience within a company or as an external consultant
• Proven ability to frame solution-oriented conversations that address complex business challenges across the prospect-to-cash flow
• Proven ability to manage medium or large-scale projects throughout the entire lifecycle and experience working with cross-functional teams
• Comfort with driving executive-level conversations and the ability to lead through influence
• Ability to adapt quickly to fast-paced environments
• Strong organization and communication skills (oral, aural, and written)
• Analytical curiosity and demonstrated a passion for intellectual challenges
• Strong business acumen
• Experience working with global development teams
• Experience with various project management methodologies preferred

Why join V2?

We offer a thriving, boutique, culture that is focused on growing you. Our JPC (Job-Personal Life-Career) philosophy delivers a healthy balance of personal and professional growth, along with our continued investment in your development. We have a custom-designed goal-setting and coaching solution to help design your path forward in your career. Additionally, we offer the opportunity to gain certifications across our Technology Partners' ecosystems (including Salesforce, Snowflake and Tableau).

V2 is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.