Salesforce Developer
Important Information
Location: Kuala Lumpur, Malaysia
Job Summary
Salesforce Developer will be responsible for all types of standard Salesforce Development and customization. This includes coding, unit testing, building applications, and creating and modifying existing applications. This position will work alongside Salesforce Administrators and other teams within Information technology such as Data Engineering and Infrastructure.
Responsibilities and Duties
- To build Salesforce applications using Apex and Visualforce and leverage the full capabilities of the Salesforce platform
- Create/modify existing controllers, controller extensions, and triggers across all platforms.
- Develop highly interactive UI using Visualforce, JavaScript and JQuery technologies.
- Develop custom applications using Salesforce. com and integrating salesforce.com with other systems
- Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform
- Responsible in Migration from Sandbox (Testing Environment) to Production (Live System))
- To perform configuration and customization of the Salesforce.com platform.
- Enhancement of Standard & Custom Module within Salesforce.com Platform
- Meet with users to determine functional and technical requirements and participate in application design, configuration, testing and deployment
- Proactively engage on continuous improvement efforts for application design, support, and practice development efforts.
- Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance.
- Manage Salesforce Omni-Channel configurations for efficient case assignment and routing.
- Act as a point of escalation for any technical support and issue resolution.
Qualifications and Skills
- Preferably at least 3 years of Salesforce Developer experience with Bachelor's Degree in Computer Science, Engineering or related technical field
- 3+ years of hands-on experience with Salesforce development, including Apex, Visualforce, Lightning Web Components, and demonstrated experience with Agentforce, WhatsApp and Omni-Channel.
- Proficiency with Salesforce.com development including modification of standard objects and fields and creation of custom objects and fields
- Experience in Salesforce Sales & Service Cloud and Marketing Cloud
- Apex, Flow and Visualforce development, design, configuration, testing and deployment of Salesforce.com solutions
About Encora
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.
At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries.
With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology
