Teladoc Health is a leading company in telemedicine and virtual healthcare. It provides digital health services, including online medical consultations, mental health therapy, chronic disease management, and overall wellness solutions. At Teladoc Health, we are revolutionizing access to healthcare with innovative telemedicine solutions. Role and Responsibilities
- Provide technological solutions according to the business needs and identify opportunities to leverage the technological platform
- Standardized development lifecycle methodology
- Monitor and coordinate Teladoc technological partners (AM and project oriented)
- Manage, control and monitoring related projects in terms of project plans, scope coverage, monitor and review project progress and timelines and identify and resolve issues to ensure project success
- Strong business insight and in-depth analytic skills
- Facilitate requirements gathering and assist with the creation of project deliverables, as needed
- Knowledge on configuration and customization of the Salesforce product in all declarative tasks
- Lead end to end implementation planning including project management, issue management, communication and change management leveraging on Teladoc partners and suppliers
- Collaboration with agile and multidisciplinary teams
Skills Requirements/Preferences
- Hands-on experience 3+ years with Salesforce Service Cloud
- Salesforce Health Cloud knowledge is a plus
- Salesforce Marketing cloud and Commerce cloud is a plus
- Salesforce technical and architecture knowledge is a plus
- Proactive attitude, communicate well and be willing to engage in a dynamic and agile team
- Proficiency in Spanish and English is a must (written and spoken)
- Other languages will be desirable
Education Requirements
- Recommended: Technical / Higher Engineering / Master, related to IT technologies.
Top Skills
What We Do
Teladoc Health is on a mission to empower all people everywhere to live healthier lives by transforming the healthcare experience. Recognized as the world leader in whole-person virtual care, Teladoc Health addresses the full spectrum of health and well-being — powered by human expertise, advanced technology and insights—to deliver improved clinical outcomes at scale. Serving more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages extensive expertise and data-driven insights to meet the growing healthcare needs of consumers and healthcare professionals.
