Salesforce Business Intelligence Analyst

Posted 11 Days Ago
Hiring Remotely in USA
Remote
Mid level
Digital Media • Other • Software • Analytics
The Role
As a Salesforce Business Intelligence Analyst, you will leverage Salesforce and CRM Analytics to create impactful reports and dashboards to support data-driven decision-making across the organization. Key responsibilities include analyzing data, maintaining data accuracy, and collaborating with teams to deliver actionable insights.
Summary Generated by Built In

Tubular and Lineup have partnered with Chartbeat to help you grow reach and revenue for your content. 

 

Chartbeat’s (www.chartbeat.com) mission is to help content creators around the world better connect with their audiences. 

 

In 2023, Chartbeat joined forces with Tubular, the leader in global social video intelligence and measurement, and Lineup Systems, the leading global provider of media sales technology. Together, we’re expanding the ecosystem of insights we provide to enterprise content creators who are developing audiences and revenue streams across channels. We now serve more than 1,000 brands globally, including The New York Times, the BBC, ESPN, Gannett, Vox, BuzzFeed, Paramount, WB, Mediahuis, Hearst, McClatchy, and GQ

 

You'll be joining a diverse group of focused, hard-working people who are passionate about doing work that's challenging and fun—and who strive to maintain a healthy work/life balance.

Reports To: Director of Technical Business Operation

Location: Remote 


About Chartbeat and Tubular  

Chartbeat and Tubular are on a mission to connect publishers with data and insights, creating a more informed, engaged, and inspired world. Chartbeat’s intuitive and powerful software has long empowered media brands to use their own data to build loyal audiences across desktop, social, and mobile platforms. Tubular, the leader in global social video intelligence, delivers a unified view of interests and behaviors of audiences across YouTube, Instagram, Facebook, Twitch, Twitter, and Tiktok. By joining two comprehensive network-level datasets, we help our partners understand and measure a larger proportion of audience interactions and, in turn, make smarter decisions that grow reach and revenue. We now serve more than 1,000 brands globally, including influential content publishers like The New York Times, the BBC, ESPN, Vox, BuzzFeed, Paramount, WB, Mediahuis, Hearst, McClatchy, and GQ..

Role Overview  

Are you passionate about turning data into actionable insights? Do you thrive at the intersection of analytics and business strategy? Join us as a Salesforce Business Intelligence Analyst and help drive smarter decisions across our organization by harnessing the power of Salesforce and CRM Analytics.

Summary of the Role

As a Salesforce BI Analyst, you’ll be a key player in our data-driven decision-making processes, reporting to the Revenue Operations team. This role will focus on leveraging Salesforce, CRM Analytics, and other tools to create impactful reports, dashboards, and insights that enable teams across the organization to thrive. Your analytical expertise and understanding of business processes will be pivotal in optimizing our data systems and enabling business growth.

Key Duties & Responsibilities

  • Collaborate with cross-functional teams to gather requirements and deliver actionable dashboards and reports using standard Salesforce reports along with CRM Analytics.
  • Analyze and interpret data from Salesforce and related platforms to drive decision-making and process improvements.
  • Support the design, implementation, and maintenance of Salesforce BI tools and integrations with third-party systems, including Snowflake.
  • Ensure Salesforce data accuracy and integrity by monitoring data pipelines and creating automated checks for discrepancies.
  • Work closely with business stakeholders to identify opportunities for leveraging data insights to solve business challenges.
  • Maintain and develop Salesforce reports and dashboards, enabling visibility into KPIs and business performance.
  • Provide training, documentation, and support to end-users to maximize adoption of BI tools and analytics.

Minimum Qualifications

  • BS/BA degree in Business, Information Technology, Finance, or a related field, or equivalent professional experience.
  • 3-5 years of experience working in Salesforce with a focus on data analytics and business intelligence. Experience with CPQ is a plus.
  • Proficiency in Salesforce CRM Analytics preferred, experience with other BI tools like Tableau, Power BI, or similar can suffice for the right candidate.
  • Strong skills in querying and manipulating data via SQL/SOQL and Excel/Google sheets. Experience with Salesforce data. 
  • Salesforce certifications including as CRM Analytics/Einstein Discovery Consultant,  Salesforce Business Analyst, Salesforce Administrator preferred.
  • Analytical mindset with excellent problem-solving skills and the ability to present complex data clearly and effectively.

Compensation and Benefits:

We are proud to offer our team members a competitive compensation plan that includes: 

  • Comprehensive Health, Dental, and Vision Insurance
  • 401K with company match (100% of the first 3% and 50% of the next 2%)                    
  • Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
  • Phone and internet stipend
  • Wellness, learning, and coworking reimbursements
  • Flexible work hours
  • Unlimited PTO
  • 11 paid holidays and December holiday closure
  • Company-wide outings
  • The compensation range for this position is $100,000 - $120,000



Diversity, Equity, and Inclusion Statement  

At Chartbeat we strive to create and continually grow as a company where all employees are able to be their authentic selves.  We are committed to recruiting, hiring, and retaining employees from different backgrounds, viewpoints, and experiences. Our strength is our diversity and we are dedicated to continuously reflect upon, and evolve our efforts to maintain  a diverse, equitable and inclusive ecosystem.

 

Equal Opportunity Employment Statement 

Chartbeat is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

 

Chartbeat's CCPA disclosure notice can be found here.

Top Skills

Crm Analytics
Excel
Google Sheets
Power BI
Salesforce
Snowflake
SOQL
SQL
Tableau
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The Company
HQ: New York, NY
67 Employees
On-site Workplace
Year Founded: 2009

What We Do

Improve audience engagement, inform editorial decisions, and increase readership. Chartbeat delivers real-time analytics, content intelligence, and transformative newsroom tools for digital media and publishing companies around the world.

We believe that today’s content creators need mission-critical insights – in real time and across desktop, social, and mobile platforms – to build a loyal audience. That’s why our software goes beyond clicks and pageviews so content creators can understand what, within their content, is keeping people engaged. Partnering with over 60,000 media brands across 60+ countries, Chartbeat’s tools help the world’s leading media companies understand, measure, and build business value from the attention earned by their content.

We're constantly on the lookout for talented and energetic folks to join our Chartteam in our growing-every-second Manhattan office.

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