Salesforce Architect

About Nava

Nava is a consultancy and public benefit corporation working to make government services simple, effective, and accessible to all. Since 2013, federal, state, and local government agencies have trusted Nava to build transformative digital services to help people access public benefits. Meeting our mission is an opportunity to restore trust between people and public institutions. We focus on populations that are the least protected because the stakes are higher.

As a client services company, we work with government agencies to improve how people apply for benefits, navigate their health care, and more. We bill for our time, selling our expertise and problem-solving methodology to government clients. Our clients hire us to help improve their products and services so that their users and beneficiaries have a better customer experience.

These end-users—the humans who benefit from our work—are at the core of everything we do. We research beneficiaries’ needs to help our government clients better deliver on their missions, providing everyone at Nava opportunities to do meaningful, impactful work.

Position Summary

The Salesforce Architect is responsible for designing and implementing scalable, high-performing Salesforce solutions that meet current and future business needs. This role ensures seamless integration between Salesforce and enterprise systems while defining best practices and standards for development, deployment, and automation. The Salesforce Architect leads a team of engineers, collaborates with government partners, and applies DevOps methodologies to streamline workflows. These responsibilities align with Nava’s mission and values, including Be Active Stewards, Pursue the Root Cause, Build Together, Progress Takes Word, Inclusion is Essential, and Impact over Ideology.

What you'll do

• Collaborate with government partners and other technology leaders to architect and design scalable and high-performing Salesforce solutions that meet current and future business needs
• Leading the architectural design of Salesforce implementations, ensuring best practices and technical excellence.
• Defining and enforcing governance policies, security best practices, and scalability principles.
• Ensuring seamless integration between Salesforce and enterprise systems via APIs, middleware (e.g., Mulesoft), and event-driven architectures.
• Providing guidance on Apex, Lightning Web Components (LWC), and Salesforce Flows.
• Reviewing technical documentation, performing code reviews, and ensuring code quality.
• Define best practices and standards for Salesforce development, integration, and deployment processes
• Implement automation strategies, including CI/CD pipelines, DevOps practices, and testing frameworks for Salesforce applications
• Work in an agile manner to efficiently ship new features that meet user needs
• Participate in an on-call rotation to support production systems and investigate issues when they occur
• Take part in hiring activities (e.g., submitting referrals, conducting interviews, and attending interview debriefs), as needed
• Coach and mentor junior team members 

Required skills

• 10+ years of experience designing and implementing scalable, high-performing Salesforce solutions
• Strong understanding of Apex, Lightning Web Components (LWC), and Salesforce Flows
• Proficiency in integrating Salesforce with enterprise systems via REST/SOAP APIs, Mulesoft, ETL tools, or event-driven architecture
• Experience with CI/CD tools such as Gearset, Copado, Jenkins, GitHub Actions, or Salesforce DX
• Experience in cloud-based infrastructure (AWS, Azure, or GCP)
• Strong understanding of user interface design best practices for Salesforce applications
• Demonstrated ability to think strategically around trade-offs and short-term vs. long-term benefits
• Ability to define and enforce governance policies, security best practices, and scalability principles
• Excellent written and verbal communication skills, technical and otherwise
• Highly resourceful, reliable, and detail-oriented
• Tenacity to dive into problems and iterate in working code
• An adaptive, empathetic, collaborative, and positive mindset

Desired skills

• Salesforce Certified Technical Architect (CTA) (preferred) or Application/System Architect, Platform Developer II certifications
• Experience with Salesforce Industry Clouds (e.g., Government Cloud, Financial Services Cloud, Health Cloud)
• Experience with Salesforce AI, Einstein Analytics, or Tableau CRM
• Experience with regulatory and compliance frameworks (e.g., FedRAMP, HIPAA, SOC 2) for government or highly regulated industries
• Familiarity with Salesforce Governance and Center of Excellence (CoE) models
• Experience leading a Salesforce technical team in an enterprise environment
• Experience in owning a technical roadmap and evaluating emerging technologies
• Experience working with large-scale data models and designing performant architectures

Other requirements

All roles at Nava require the following:

● Must be legally authorized to work in the United States and meet any other requirements for government contracts for which they are hired.

● Candidates offered a job at Nava must have work authorization that does not require visa sponsorship, either currently or in the future. Please be aware that most of our positions require U.S. citizenship or a green card.

● May be subject to a government security investigation and must meet eligibility requirements for access to classified information or applicants who are eligible for security clearances.

Perks working with Nava

● Competitive benefits: We prioritize your well-being, offering highly competitive medical, dental, and vision benefits.

● Generous time off: Enjoy 20 days of accrued PTO, 12 paid federal holidays, 5 prorated floating holidays, and unlimited sick leave.

● Annual discretionary bonus: Paid annually to eligible employees. When Nava does well, you do well.

● Parental leave: Receive 16 weeks of fully paid parental leave and weekly meal deliveries during your leave.

● Employee wellness program: Access our comprehensive Employee Wellness Program.

● Virtual doctor visits: Enjoy zero copay virtual doctor visits through UHC.

● Fertility support: Benefit from fertility support and treatment options.

● Sabbatical leave: We offer a sabbatical leave program.

● 401k contributions: We match 4% of your salary in 401k contributions.

● Flexible work arrangements: We offer flexible work arrangements to suit your needs.

● Home office setup: Receive assistance with your home office setup and a monthly phone allowance.

● Utilities reimbursement: Get a monthly partial reimbursement for utilities (where applicable).

● Learning and development: Access our comprehensive learning and development program.

● Tuition and Professional development budget: Receive a prorated annual tuition and professional development budget and a LinkedIn Learning license.

● Equity stock options: Benefit from equity stock options.

● Employee referral program: Participate in our employee referral program.

● Commuter benefits: Enjoy commuter benefits.

● Insurance coverage: Receive short and long-term disability insurance, as well as life and accidental death insurance.

● Inclusive culture: Join our diverse, inclusive, highly collaborative, and vibrant culture that supports remote work.

Location

We have fully remote options if you reside in one of the following states:

Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin.

*If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. 

Stay in touch

Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community.

Nava PBC equal opportunity employer that is deeply committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, age, gender, religious or political beliefs, national origin or heritage, marital status, disability, sex, sexual orientation or gender identity, genetic information, pregnancy, status as a protected veteran or any characteristic protected by federal, state, or local laws. Our commitment to diversity, equity, and inclusion not only reflects our values as a public benefit corporation but also enriches our ability to do our work. Learn more about where we are today and hope to be by 2025.

Please contact the recruiting team at [email protected] if you would like to request reasonable accommodation during the application or interviewing process.

We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.