DESCRIPTION
The inside sales representative is responsible for developing new leads and building a sales pipeline by starting sales conversations with healthcare executives, providers, and potential customers. They leverage social selling, telephone, email, and cold calling to gather information and qualify customers; understand the customer’s needs; articulate the company’s unique value proposition to meet that need; and initiate and facilitate a smooth sales process.
RESPONSIBILITIES
· Utilize a consultative approach to develop rapport with potential hospital customers and conduct discovery conversations to qualify
potential clients.
· Primary responsibility includes placing outbound calls to targeted hospital prospects for hospital medicine and emergency medicine services.
· Assist in developing and effectively using email, social media, referral requests, and other tools for prospecting new customers.
· Build rapport with gatekeepers, influencers, and decision-makers and develop relationships at all appropriate levels within the target organization.
· Utilize negotiation and influencing skills to gain buy-in, handle objections, and move opportunities to a discovery call, face-to-face meeting, or the next sales step.
· Capture data in the CRM and database tools and communicate all sales leads to the appropriate sales and marketing executives.
· Manage time and resources effectively to meet or exceed lead generation quantities and qualities.
· Through training and self-study, develop acumen surrounding the healthcare industry, ICH services, and competitive solutions.
· Function as a team member within business development, operations, recruiting, finance, and all other management areas of the company.
· Other duties as assigned.
QUALIFICATIONS
· BS or BA in a related field.
· Excellent communication skills (both oral and written) including excellent listening skills.
· Contains a successful sales mindset: optimistic, enthusiastic, competitive, confident, relentless, systematic, and efficient.
· Good organizational skills and the ability to multitask.
· Proficiency in Microsoft Office and CRM software such as HubSpot or Salesforce.com.
· Previous experience in an outbound call center, related sales or recruiting position preferred.
What We Do
For over 20 years, IN Compass Health has been developing, managing, and improving emergency medicine and hospital medicine services for hospitals and health systems nationwide. By employing dedicated clinicians focused on hospitalized patients, they enhance patient care, improve patient throughput, and improve patient and community physician satisfaction in the hospitals they serve. IN Compass Health is committed to building programs that use the best clinical practices to achieve optimal outcomes and patient satisfaction, resulting in hospital care improvements using a simple philosophy – “providing better hospital care by putting the patient at the center of all we do.”
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